Affiliate Operations Intern

Apply by sending your CV and Portfolio (if any) via the link: http://bit.ly/48FH4R7 (preferred)

or email to [Confidential Information]

Email subject: [Position] - Full Name

Contact: Ms. Han (079 233 1051) - Zalo/Phone

KEY RESPONSIBILITIES

Client & Partner Coordination

• Work directly with clients or affiliate agencies (e.g., GoMax, Accesstrade) to receive campaign briefs and requirements.
• Consolidate product information, commission policies, and content guidelines to brief KOCs effectively.

KOC Recruitment & Management

• Research, evaluate, and select KOCs that align with campaign objectives and brand positioning.
• Build and manage a KOC database (profiles, content style, performance).
• Maintain good relationships and provide continuous support to KOCs throughout campaigns.

Content Briefing & Trend Monitoring

• Brief KOCs on product details and expected content formats (video reviews, livestreams, short-form content).
• Keep up with the latest trends on platforms such as TikTok, Shopee Live, and Lazada Live, as well as policy and algorithm updates.
• Ensure briefs are trendy, engaging, and aligned with platform priorities and viral content directions.

Campaign Execution & Issue Resolution

• Monitor campaign progress and handle issues such as:
• Product violations or listing removal.
• KOCs requesting higher commissions.
• Content restrictions or policy violations on videos/livestreams.
• Collaborate with clients and internal teams to resolve issues promptly and professionally.

Content Quality Control

• Review and monitor KOC content to ensure compliance with PlayAh, client, and platform policies.
• Track key performance metrics (views, clicks, conversions, commissions) and compile periodic reports for the Affiliate team and clients.

Team & KOC Coordination

• Manage multiple KOCs simultaneously with different working styles and personalities, ensuring consistency in content quality, deadlines, and communication.
• Propose workflow improvements to enhance KOC network efficiency and overall campaign performance.

• 3rd–4th year university student or recent graduate in Marketing, Communication, E-Commerce, or Business Administration.
• Basic knowledge of affiliate/influencer marketing and e-commerce platforms (Shopee, TikTok Shop etc.) is a plus.
• Strong interpersonal and communication skills.
• Detail-oriented, disciplined, and capable of multitasking effectively.
• Passionate about social media trends and creating impactful content.
• A fast learner with a positive, can-do attitude in a fast-paced environment.
• Personal laptop is required

• Attractive internship allowance and internship stamp support.
• Fully stocked pantry with snacks and beverages.
• Employee discount policy on company products.
• Bi-weekly Lunch & Learn sessions.
• Receive direct training and mentorship from the company's Board of Directors, along with guidance to build valuable professional connections.
• Gain hands-on experience in e-commerce operations, from product listing and setting up promotions (Flash Sale, vouchers) to monitoring product visibility and sales performance.
• Grow in a dynamic, professional, and collaborative environment with clear opportunities for learning and career advancement.

Working hours: Monday – Saturday (9:00 AM – 6:00 PM, Saturday: WFH).

Office address: 84 Dong Van Cong Street, Thanh My Loi Ward, Thu Duc City.