Account Manager (Direct Clients)

Cốc Cốc is seeking a talent Account Manager (Direct Clients)  to facilitate selling Cốc Cốc advertising solutions for the industry organizations.

You will work with all strong and enthusiastic people in the Direct Business department to reach all the assigned KPIs and promote the industry in a great way. Our department always has a clear orientation and policy of rewarding your future significant contribution.

Business Development:

• Contribute to revenue growth by developing new business and expanding existing accounts across the full client engagement cycle.
• Build and maintain strong, long-lasting client relationships.
• Promote and build awareness of Cốc Cốc Ads to existing clients or prospective clients of the industry;
• Identify upsell and cross-sell opportunities to enhance account value and align with clients marketing objectives.
• Work with client companies to consult and develop advertising campaigns on Cốc Cốc Ads Platform;
• Propose solutions to optimize customer advertising campaigns and create reports related to the campaign.

Account Management:

• Maintain ongoing communication with clients to ensure smooth campaign execution.
• Coordinate internally to deliver projects on time and meet client expectations.
• Handle client feedback and resolve issues promptly to maintain satisfaction.

REQUIREMENTS

Required skills:

• Previous working experience, preferably in a Sales, customer service, and/or business development-based role for over 1 year;
• Understanding of business, products/services, the market of online advertising and digital marketing is highly desirable;
• Excellent communication and interpersonal skills;
• Relationship with customers in the industry in charge;
• Understanding of Office IT (Word, Excel, PPT).

Preferred skills:

• Good English skills in reading and writing.

HIRING PROCESS 

Phone Screening > Professional Interview > Culture Interview > Offering

WHY YOU'LL LOVE WORKING FOR CỐC CỐC 

Few countries have local challengers in the search and browser space. Vietnam is one of those countries thanks to Cốc Cốc. There are a lot of challenges in competing against dominant global players, but also lots of rewards when we succeed.

Competitive benefits:

• Competitive salary and bonus scheme with a 13th month salary.
• Performance review twice/year with opportunity to grow or rotate internally.  
• Special annual leave policy with minimum 19 days/year, plus 1 day off on your birthday.
• Annual WFH policy. 
• Advanced 24/7 Health Insurance for all employees.
• Great Trade Union benefits such as birthdays, marriage, new born child...

Professional growth:

• Opportunities to learn and grow through regular training programs, coaching and internal sharing.
• Work in a diverse environment with talented colleagues and partners/customers, local and expats. 

Positive workplace: 

• Different exciting internal events to make you part of the Cốc Cốc family.
• Cozy pantry with plenty of snacks, juice and coffee/tea every day.
• Many interesting hobby clubs to share your passions like English Club, Yoga, Billard or Football.