Workforce Research and Insights Lead - SPX Express

Shopee

Ho Chi Minh, Vietnam

3-5 Years

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Posted 2 days ago
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Job Description

Job Description:

Lead and manage Workforce Management (WFM) related projects end to end.
Conduct labor market research and generate insights to support strategic decisions for WFM teams.
Plan and organize internal immersion trips to key regions to deepen on site labor market understanding.
Standardize nationwide workforce processes, booking systems, and operational workflows for blue collar labor.
Partner with functional teams to roll out improvements and ensure operational alignment.
Provide structured updates, reporting, and recommendations to management level.
Other tasks that assigned by management team

Requirements:

Bachelor's degree in Business, Economics, Operations, HR, or related field.
3 - 5+ years of experience in mass WFM, operations, research, or equivalent.
Proven project management capability.
Strong analytical and problemsolving skills.
Structured, proactive, and able to influence stakeholders both in English and Vietnamese
Experience with blue collar workforce models is a plus.
Comfortable traveling for field immersions.

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 144051551

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