Talent Acquisition Specialist

About GIAO HANG NHANH

Giao Hang Nhanh (GHN) is one of Vietnam's leading logistics companies, proudly delivering exceptional services with the commitment Smarter, Faster, More CostEffective. GHN empowers millions of businesses to optimize their operations while creating thousands of jobs for the Vietnamese workforce.

Founded with the mission to revolutionize the logistics industry and guided by a technology-driven vision, GHN continuously integrates advanced technological solutions into every delivery. This enables streamlined operations, enhanced delivery performance, and a fast, safe, and efficient customer experience - serving a wide range of clients, including E-commerce platforms, retailers, and individual consumers.

With a nationwide network spanning all 34 provinces and cities, a forward-thinking innovation strategy, and robust logistics infrastructure, GHN continues to affirm its position as a pioneer in Vietnam's rapidly growing E-commerce and logistics sector.

Job Summary

In this role, you will partner closely with department leaders in workforce planning, recruitment, performance management, and resolving HR-related matters — ensuring the organization always has the right people, with the right capabilities, at the right time to achieve business goals.

Key Responsibilities:

Recruitment:

• Collaborate with hiring managers to plan and execute recruitment activities, including sourcing, screening, interviewing, and recommending candidates.

• Propose and implement improvements to the recruitment process and policies.

• Research and analyze labor market trends, industry insights, and competitors HR practices.

Performance Management:

• Build and maintain strong partnerships with business leaders as the main HR

contact for assigned departments.

• Work closely with HR functional teams to communicate, implement, and manage HR programs, policies, and procedures.
• Address employee inquiries and resolve issues promptly to maintain a positive workplace environment.
• Participate in key HR projects and initiatives to drive engagement and performance.

Employee Retention & Engagement:

• Conduct onboarding and orientation training for new hires on company culture, policies, and operational procedures.
• Implement employee assessment and retention programs aligned with company growth stages.
• Actively monitor workforce dynamics and proactively manage employee relations issues.
• Support initiatives that promote a culture of recognition, trust, and professional growth.

HR Analytics & Report:

• Conduct in-depth analysis of HR data (headcount, turnover, time-to-fill, offer acceptance rate...) to identify trends and recommend actionable improvements.
• Establish and track periodic HR dashboards/reports (weekly, monthly, quarterly) to deliver insightful updates to management and key stakeholders.

Requirement

• Minimum 3 years of hands-on experience in Talent Acquisition, Recruitment roles, preferably within fast-paced or high-volume hiring environments.
• Prior experience in Express delivery, E-Commerce, and Logistics is a strong advantage.
• Proven ability to manage end-to-end recruitment and source candidates across multiple platforms, including passive candidates.

Skills:

• Recruitment: Solid skills in sourcing, interviewing, and assessing candidates objectively; able to build talent pools and navigate common recruitment channels.
• Communication & Team Collaboration: Clear communication; able to coordinate effectively with HR function teams and hiring managers to ensure smooth processes.
• Problem-Solving & Ownership: Ability to identify issues and propose practical solutions; demonstrates responsibility and persistence. Shows responsibility, persistence, and accountability for assigned tasks.
• Attention to Detail: Careful and accurate in updating candidate status, HR records, probation tracking, and documentation.
• Adaptability, Resilience & Positive Mindset: Works effectively under pressure, adapts quickly to change, and supports urgent business needs.
• Bachelor's degree in Human Resources, Business Administration, Economics, Law, or related fields.

Benefits

At GHN, we believe in rewarding our people through a competitive and comprehensive total rewards package:

• Competitive compensation package aligned with market standards and individual capabilities.
• Full salary-based social insurance contribution to ensure long-term employee benefits and security.
• Performance-based bonus programs recognizing individual and team contributions.
• Annual salary review based on performance and business results.
• Personal health insurance package with additional healthcare benefits.
• Annual health check-up program to support employees well-being.
• 12 days of annual leave and a supportive working environment with opportunities for growth and development.
• Work in one of Vietnam's leading logistics companies with a technology-driven mindset and fast-growing business environment.