Talent Acquisition Assistant Manager

COMPANY INFO:

Jollibee is a phenomenal success story because just only two small ice-cream parlors established in 1975, specializing in sales of hot foods and sandwiches, then it became the company with seven stores in 1978, specializing in sales of hamburgers. Then it becomes a corporation creating the revolution of fast foods in Philippines.

Currently, Jollibee has more than 900 stores in Philippines and nearly 300 stores in countries around the world such as US, Hong Kong, United Arab Emirates, Qatar, Brunei, China, and Vietnam.

The first Jollibee store was opened in Vietnam in 2005. Since then, Jollibee has tried its best to bring Vietnamese families with delicious meals at reasonable prices.

Jollibee has more than 80 stores in Vietnam spreading across the country until now. Jollibee not only serves the fastest foods with the quality under strict censorship, but also gives people a warm and luxury space so that everyone can enjoy the foods in the most comfortable way with family and friends. From these platforms, Jollibee Vietnam always cherishes became a fast food brand to bring delicious foods with taste suitably for the Vietnamese along with the goal of creating a culinary destination to make cohesion of Vietnamese families through nice meals. This is also a prerequisite for consolidation and sustainable development of Jollibee in long term.

Website: https://jollibee.talent.vn/

JOB SUMMARY:

The Talent Acquisition Assistant Manager role supports line manager to oversees recruitment operations for Operations Unit (OU), manages internal and external channels, drives performance improvements, and builds a sustainable pipeline of qualified hiring sources.

KEY RESPONSIBILITIES AND AUTHORITIES

1. Recruitment Strategy & Planning

Support line manager to develop and implement recruitment strategies tailored to OU hiring and oversees recruitment operations.

Work closely with UO HRBP team to have a good collaboration and timely response.

Build strong partnership with multiple hiring sources (vendors, job centers), coordinate with Employer Branding team to leverage company brand name to attract more people and prevent labor shortage.

2. Market Intelligence & Labor Trends

Conduct regular labor market research and competitor benchmarking (wages, benefits, sourcing practices).

Provide insights to leadership on labor availability, attrition risks, and recruitment feasibility in target regions.

Advise proactive actions to stay competitive and attract the right workforce.

3. Data Analysis & Reporting

Track key recruitment metrics (e.g., time-to-fill, cost-per-hire, volume commitment, source effectiveness).

Prepare and present weekly/monthly dashboards and reports to line manager and UO leadership.

Use data to drive process improvement and decision-making.

4. Vendor Management

Select, onboard, and evaluate third-party vendors and recruitment partners.

Manage performance, compliance, and service-level agreements (SLAs).

Monitor quality of hires and retention from each vendor/channel.

5. Process & Performance Improvement

Standardize and improve end-to-end recruitment processes to ensure efficiency, compliance, and candidate experience.

Lead continuous improvement initiatives based on KPIs, audit results, and feedback.

6. Team Leadership & Supervision

Lead and coach a team of recruiters and onsite hiring coordinators.

Assign recruitment targets, monitor team performance, and drive accountability.

Build recruiter capabilities through training, mentoring, and performance reviews.

REQUIREMENTS

Education: Bachelors degree or higher in HR, Business Administration, or related field.

Experience: At least 8 years in Talent Acquisition, with 5+ years managing recruitment teams. Proven success in high-volume (mass) hiring is referred.

Skills & Knowledge:

Strong leadership, planning, excellent communication and stakeholder management

Data-driven mindset with advanced Excel or proficient in ATS/ HRIS/reporting tools

Solid knowledge of local labor market and sourcing techniques

Familiar with labor laws and compliance regulations

MORE INFO:

Working location: CII Tower, 152 Dien Bien Phu Street, Binh Thanh District

Working time: Mon - Fri