Overview
RMIT Vietnam is seeking a contingent worker for the Student Digital Experience Engagement Officer role. While the position is advertised by RMIT Vietnam, the successful candidate will be employed and managed by an external service provider, who will be responsible for the labour contract.
WHY JOIN RMIT VIETNAM
At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.
Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.
Position Summary
The position is responsible for the development and coordination of digital engagement activities within Student Life Division, including strategic digital communications, online/offline event promotions, and student life program campaigns and communication to promote Student Life's mission, activities as well as enhance the engagement of students in university life across campuses. This includes performing a variety of specialized duties in media relations, student communications, brand strategy, social media, website updates, videography, and public engagement in different communication channels.
Key Accountabilities
- Plan and execute communication and promotion strategies including visuals, design and media productions for essential projects owned or collaborated by Student Life.
- Facilitate, collect and moderate communication content feeding flow of Student Life's official communication channels (Student Life Webpage, Facebook pages, Newbies Facebook groups, MailChimp, relevant section on RMIT Vietnam website, Student and Staff Update) inward and outward facing with a clearly structured pipeline for internal members and external stakeholders.
- Reinforce and maintain the exposure of branding and up-to-dated information about Student Life across campuses on various channels to ensure students are well-informed and engaged
- Coordinate with internal stakeholders and external suppliers or agencies, as required, to support the delivery of high-quality, consistent, and brand-aligned multimedia and digital outputs.
- Work with a variety of internal stakeholders in Schools and Services to ensure the effective communication of their messages to students, including advising them on timing, channels and content.
- Help build and maintain a strong network of content providers for each of the student communication channels assisting, advising and troubleshooting as required - Source, write and disseminate positive new stories about Student Life department and students to help build pride amongst the student body. Collaborate with the content, PR and staff communications teams to maximize the visibility and impact of such good news stories across all audiences.
- Work with designers, digital and project management teams as well as external suppliers for the production of relevant communication materials e.g. brochures, signage, newsletters, web pages etc.
- Prepare semester and annual digital engagement reports, using visual summaries or dashboard-style formats, and apply digital and AI-supported tools where appropriate to provide insights and recommendations for improvement.
- Assist with ensuring student feedback is reflected to the Student Life and University and drive initiatives to bring out the student voice.
- Provide graphic design support for projects and events across Student Life units, responding to design requests and producing visual materials that align with approved templates, brand guidelines and communication priorities.
- Any other duties that may be required by the Student Activities Manager and Senior Manager, Student Life
Key Selection Criteria
- Relevant Qualifications and Experience
- Relevant tertiary qualification in communications, media, digital engagement, design or a related field, or an equivalent combination of qualifications and demonstrated experience in multimedia and digital content roles.
- Multimedia Content Production and Digital Engagement
- Demonstrated experience producing and coordinating multimedia digital content, including social media posts, short‑form video, visual assets and digital promotional materials, for student‑focused or engagement‑based audiences.
- Digital Channel Management and Content Planning
- Proven ability to manage digital communication channels, including content planning, scheduling, publishing workflows and basic performance optimisation across social and web platforms.
- Brand, Quality and Compliance
- Demonstrated ability to deliver digital and multimedia content that aligns with brand guidelines, tone of voice, accessibility requirements and ethical standards, with strong attention to detail and quality control.
- Communication, Collaboration and Professional Capability
- Well‑developed interpersonal and organisational skills, with the ability to work collaboratively with internal stakeholders and external suppliers, manage competing priorities, and deliver high‑quality outputs with minimal supervision.
Additional Information
- Contract duration: 12 months
- Highly competitive gross salary
- Annual leave: 1 day per working month
- Accident Insurance 24/7
- Library on campus and online - access to the RMIT Australia online library
How To Apply
To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the Apply link provided in this Job Ads to initiate the application process.
Please note that we will be running a rolling recruitment process, so please apply as soon as possible.
Compliance Requirements
English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General
6.5 (or equivalent CEST 170).
Further guidance will be provided during the recruitment process
To be eligible for this position, you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.
RMIT UNIVERSITY COMMITMENT
RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
Important Notice
- Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.
- RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.
- For any questions or support, feel free to reach out to our Talent Acquisition team at [Confidential Information]
#RMITVietnam
Applications Close
12 thg 4 2026 11.59 pm
RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.
https://www.rmit.edu.vn/about-us
