Company Description
The company:
Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,400 employees in 42 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit www.sucafina.com.
What are we looking for:
We are looking for entrepreneurs, techies, passionate, eager to learn, humble, with a positive attitude and a high level of integrity People. Flexible and willing to take challenges, work and live in coffee-producing countries, People who want to build expertise and a career in the coffee business and are ready to go the extra mile.
What we offer:
We offer within our pleasant family environment, great opportunities to learn and grow. We offer challenges and exposure to multicultural environments, on-merit base compensation, and free coffee around the clock!
Job Description
The Solution Analyst is responsible for support services within the Operations function, focused primarily on our Legacy system. Duties include gathering requirements, problem solving, Legacy system configuration and Integration, application support, project participation, progress report generation. This position will require direct interaction with end-users, business leaders, shareholders and IT. This position will support, maintain and administer policies and procedures for ensuring security and integrity of the company's critical business applications. Responsibilities
- Perform SOL configuration, support and testing activities.
- Training of core business users, preparing for go-live activities
- Support SOL post go-live activities.
- Interacts regularly and directly with various business groups and users to understand and analyze business problems to lead toward viable solutions
- Documents functional specifications for new requirements and application configuration
- Configures applications and interprets functionality for business users
- Works closely with technical developers as needed
- Documents and communicates changes throughout the user organization, supporting change management and compliance
- Documents user manuals
- Perform other related duties as requested by management
Qualifications
- Solid verbal and written communication skills in English. Other languages are a plus.
- Be able to explain and demonstrate
- Knowledge of Business Process
- Skills in developing process models, data flow diagrams, user manuals using industry-standard modeling techniques (SAP Signavio, Microsoft Visio, Word, Excel, and Project)
- Skills in selecting and using training/instructional methods and procedures appropriately for the situation when learning or teaching new concepts.
- Ability to learn in a fast manner.
- Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
Additional Information
All your information will be kept confidential according to EEO guidelines.
