What You Will Do
- Develop and manage policies related to MoMo e-wallet and payment gateway services, ensuring compliance with current regulations;
- Collaborate with relevant departments to establish regulations for the e-wallet, such as transaction limits, wallet policies, and product/service rules, ensuring alignment with the State Bank of Vietnam&aposs and international organizations&apos requirements;
- Assess risks associated with existing and upcoming product/service workflows, proposing control measures to mitigate these risks;
- Analyze data and user behavior to identify and assess unusual trends, recommending solutions to minimize the risk of customer fund losses while maintaining a seamless user experience;
- Propose and develop appropriate policies based on customer needs and feedback from relevant units;
- Perform other related tasks as assigned by the unit or department head;
- Continuously develop, manage, and improve policies and regulations to reduce fraud and risks in e-wallet transactions, international card transactions, banking funds, promotional programs, etc;
- Create fraud and risk prevention policies for the MoMo e-wallet in compliance with guidelines from payment organizations (e.g., banks, Cybersource, international card networks);
- Collaborate with other departments to design and monitor risk and fraud management tools for the MoMo system;
- Coordinate with relevant teams to address incidents related to risks and fraud;
- Periodically review fraud and risk-related policies to ensure their validity and relevance;
- Carry out tasks assigned by direct managers, team leaders, or unit/department heads;
- Guide less experienced team members in completing assigned tasks;
What You Will Need
- At least 1 year of experience in risk management, data analytics;
- A university degree, preferably in Business Administration, Financial Management, Accounting and Auditing, Banking and Finance, Information Systems, or related fields;
- A passion for and knowledge of new technologies, particularly mobile-based technologies
- A broad understanding of industries such as E-commerce, Payments, Mobile Commerce, and Mobile Banking;
- Knowledge of applying technology to risk management, such as leveraging Artificial Intelligence to build risk-scoring models;
- Basic knowledge of payment products like e-wallets, credit cards, and payment accounts;
- Proficiency in Microsoft Office tools (Word, PowerPoint, Excel);
- SQL proficiency;
- Certifications such as CIA, CFE, CISA, CRISC, or CISSP are an advantage;
- Strong skills in data analysis and interpretation.
Company Culture:
Our company culture is built on Customer Centricity, Innovation, Teamwork, Excellence in Execution, Constant Learning. We value diversity and inclusivity and strive to create an environment where everyone are inspired to grow and succeed fast together.
