What you will do
- Maintain and update the IT Risk & Control Matrix, including IT General Controls (ITGCs), Automated/Semi-Automated Controls, and system-generated reports/data/files across all business processes supporting MoMos payment intermediary services;
- Design and execute evaluation procedures to assess both the design and operating effectiveness of ITGCs, automated/semi-automated controls, and system-generated reports/data. Consolidate assessment results, prepare conclusions, and recommend improvements that balance operational efficiency with customer experience, ensuring policies and regulations remain relevant;
- Collaborate with cross-functional teams to develop and oversee IT risk management tools integrated throughout business processes, system operations, IT tools, and infrastructure supporting MoMos payment intermediary services;
- Coordinate with relevant departments to handle incidents related to IT systems and processes;
- Periodically review IT policies, procedures, and guidelines to ensure ongoing effectiveness and compliance;
- Perform tasks assigned by the Line Manager, Team Leader, or Head of Department;
- Provide guidance and mentorship to junior team members in completing assigned responsibilities.
What you will need
- Minimum 3 years of experience in IT risk management and IT control assessment;
- Bachelors degree, preferably in Information Systems, Software Engineering, Computer Science, Business Administration, Finance, Accounting & Auditing, or Banking & Finance;
- Solid understanding of IT systems supporting mobile platforms for e-wallet services;
- General knowledge of industries such as E-commerce, Payments, Mobile Commerce, and Mobile Banking;
- Familiarity with technology applications in risk management, such as leveraging Artificial Intelligence for risk scoring models;
- Basic knowledge of payment products such as e-wallets, credit cards, and payment accounts;
- Proficiency in Microsoft Office tools (Word, PowerPoint, Excel);
- Ability to work with SQL;
- Professional certifications such as CIA, CISA, CRISC, CISSP, or CFE are a strong advantage;
- Strong communication skills to discuss technical IT topics with IT teams;
- Analytical skills with the ability to interpret and evaluate data;
- Effective teamwork, interpersonal communication, and problem-solving skills;
- Negotiation skills to resolve IT-related issues and define corrective actions;
- Strong project management and time management capabilities.
Company Culture:
Our company culture is built on Customer Centricity, Innovation, Teamwork, Excellence in Execution, Constant Learning. We value diversity and inclusivity and strive to create an environment where everyone are inspired to grow and succeed fast together.
