Senior QC Supervisor

Working location: Minh Quang IP, My Hao, Hung Yen(shutle bus from Ha Noi, Bac Ninh)

Quality Systems & Compliance

- Develop, implement, and maintain Quality Management System (QMS) in line with ISO, GMP, HACCP, and other customer relevant standards SGP. Ensure compliance with customer requirements, industry regulations, and internal policies.

- Prepare for and manage external and internal audits.

Quality Assurance & Control

- Work on improving established inspection criteria, testing methods, and sampling plans.

- Monitor product quality throughout production and ensure corrective actions for non-conformities.

- Approve raw materials, in-process checks, and finished products before dispatch and Work Closely with cross functional teams on New Product development.

Team Leadership

- Lead, train, and mentor the quality team (QC inspectors, QA officers, lab staff, etc.).

- Drive a culture of quality, accountability, and continuous improvement.

Continuous Improvement

- Analyze quality data, identify trends, and implement preventive actions.

- Lead root cause analysis and corrective action programs (CAPA).

- Collaborate with production, maintenance, and supply chain to optimize processes and reduce defects.

Customer & Supplier Management

- Handle customer complaints, product returns, and quality claims.

- Coordinate supplier quality audits and ensure raw material quality standards are met.

Reporting & Documentation

- Maintain accurate quality records, reports, and dashboards.

- Provide regular updates to management on quality performance metrics (KPIs, rejection rates, etc.).

Job requirements

Strong knowledge of ISO 9001, GMP, HACCP, BRC, and industry-specific quality standards.

Expertise in statistical process control (SPC).

Excellent problem-solving, analytical, and decision-making skills.

Strong leadership and communication abilities.

Proficiency in quality software, MS Office, and ERP systems.