About The Team
The Warehouse Process Excellence is responsible for driving standardization, visibility, and continuous improvement of warehouse processes across the network.
This role operates at network level (process-based), working with multiple WH stakeholders to ensure initiatives are well-designed, properly tracked, and effectively executed, with clear linkage to business impact and ROI.
Job Description
- Process & Initiative Ownership (Core)
- Support the design, rollout, and optimization of warehouse process initiatives (IB, Picking, Packing, OB, Compliance).
- Translate business objectives into clear process scopes, milestones, and success metrics.
- Ensure new or improved processes are standardized and scalable across warehouses.
- Cross-functional Coordination
- Work closely with:
- WH Operations teams (execution owners)
- Performance/Data teams
- Infra, Automation, Product/System teams
- Align timelines, assumptions, and resource needs across initiatives.
- Facilitate weekly / monthly reviews to ensure alignment and decision clarity.
- Governance & Standardization
- Support and continuously improve Operation Excellence governance standards, including:
- Project templates
- Reporting formats
- Decision and escalation mechanisms
- Ensure initiatives follow clear RACI, ownership, and post-implementation review discipline.
- Business Impact & Continuous Improvement
- Track initiative outcomes against defined KPIs and ROI expectations.
- Highlight gaps between design intent and actual execution.
- Propose follow-up actions to stabilize, optimize, or scale successful solutions.
Requirements
- 3–5 years of experience in warehouse/ supply chain operations, Operation Excellence, or process/project role.
- Strong process thinking and ability to structure complex problems.
- Solid analytical skills; comfortable working with data and dashboards.
- Good stakeholder management and cross-team communication.
- High ownership, able to manage multiple initiatives in parallel.
- Familiarity with project or collaboration tools (Excel, Slides, Jira, Smartsheet, or equivalent).
