Senior Manager/Assistant Senior Manager, Pre-Major Gifts (Development Office)

About the Role

Your responsibilities will include:

• Establish and build strong relationships with assigned donors by understanding their interests, motivations and philanthropic goals.
• Develop personalised digital engagement and direct marketing strategies, including thank you calls and emails, letters, university updates, event invitations, progress reports, appeals and other activities
• Lead the messaging development, design and processes for effective and impactful donor communications.
• Maintain up-to-date records in the database of donor engagement and interactions.
• Upgrade and refer potential donors to Major Gifts officers or Legacy Gifts officers.
• Contribute to performance tracking and reporting.
• Support the team with other duties as business needs require.

About You

We are looking for someone who has a genuine appreciation for the role philanthropy plays in advancing teaching, research and societal impact, is relationship-driven, and highly motivated.

• Self-starter that enjoys calling donors, developing relationships, and soliciting donations, and is comfortable with cold calling.
• Proven track record of securing donations from individuals, corporations, and foundations in higher education or in philanthropy preferred. Alternatively, related experience in relationship management, sales or marketing ideal.
• Strong active listening skills and excellent interpersonal, presentation, and persuasive skills, both written and oral.
• Collaborative, driven and self-motivated with strong multi-tasking skills. Able to work independently and as part of a team to meet or exceed established fundraising goals and metrics.
• A high degree of customer service orientation.
• An ability to maintain a high level of confidentiality with respect to donors information.
• A recognised tertiary education.
• Experience with Salesforce and Marketing Cloud will be a bonus.