SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION:
- Responsible for ensuring smooth and efficient daily store operations across national stores while maintaining operational standards, customer service excellence, and business performance. This role works closely with cross-functional teams to optimize store productivity, sales performance, and customer experience
- Store Operations Management: Oversee daily operations of assigned retail stores. Ensure stores comply with company SOPs, operational policies, and brand standards. Monitor store opening and closing procedures. Coordinate maintenance and facility management to ensure smooth store operations. Conduct regular store visits and operational audits
- Operational Performance Management: Identify operational gaps and propose improvement plans. Support execution of business strategies to maximize store productivity. Control operational expenses within the approved budget
- Store Team Support: Coach and guide Store Supervisors and Store Leaders to improve team performance. Ensure employees comply with company policies, grooming standards, and customer service expectations. Assist in staff performance evaluation and development planning
- Inventory & Merchandise Control: Ensure product displays and visual merchandising meet company standards. Support stock take and inventory reconciliation activities
- Cross-functional Coordination: Collaborate with Marketing, HR, Finance, Merchandising, and Logistic teams. Support execution of promotional campaigns, seasonal launches, and new store openings. Coordinate operational support for company projects and retail initiatives
- Reporting: Analyze operational data and provide recommendations to management. Track store compliance and follow up on corrective action plans. Perform and update operational actions in internal systems in accordance with company policies and procedures
YOUR TALENT:
- Minimum 3–5 years of experience in Retail Operations, Sports, Fashion Retail
- Experience managing multiple stores is preferred. Strong retail operations and store management skills
- Analytical and problem-solving capabilities. Good communication and stakeholder management skills
- Ability to work under pressure and manage multiple priorities. Leadership and team coaching abilities
- Bachelor's degree in: Business Administration /Retail Management/Supply Chain/Marketing or related fields
- Good command of English communication
- Proficient in Microsoft Excel and PowerPoint
- Experience with POS systems, Power BI, or SAP is an advantage
PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
