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SAI Digital

Senior Business Analyst

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  • Posted a month ago
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Job Description

ABOUT SAI DIGITAL

SAI Digital is a leading enterprise eCommerce provider in the APAC region. As part of a global conglomerate with over $250M in annual revenue, we operate six offices across Vietnam, Singapore, Hong Kong, Australia, Japan, and India. We are looking for passionate professionals who thrive in fast-paced, high-growth environments.

For more information about our company, please visit: www.sai-digital.com

Key responsibilities:

As a Business Analyst, you will be in charge of the following:

  • Writing the customer proposals
  • Understanding the clients business needs, capturing the domain expertise that the client has, and translating this accurately into succinct requirements documentation
  • At every stage of the Business Analysis process, you must try to understand the needs of the project stakeholders and work accordingly to satisfy them with appropriate solutions
  • Interviewing the domain experts at the client company to capture all relevant domain knowledge
  • The project stakeholders might get confused if the business analyst uses complex technical language to explain things. So, the challenge is to simplify things for a better understanding and interpretation of the client&aposs requirements
  • Involved in the blueprinting process and documentation of the clients business requirements in detail (using user stories) with all assumptions and caveats included
  • Defining quality attributes, external interfaces, constraints, and other nonfunctional requirements
  • Participating in peer reviews and inspections of requirements documents. Participating in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
  • Serving as an internal point of contact for the Development team whenever requirements need to be clarified
  • Assisting the sales team on pre-sales opportunities by participating in pre-sales meetings and analyzing RFP documentation.

Job requirements:

  • Bachelors Degree in Information Technology, Computer Science, or equivalent
  • Minimum of 5 years of experience as a Business Analyst or in a similar role
  • Prior experience in E-commerce, CRM, marketing, ERP products
  • Knowledge of agile software development process
  • Excellent command of English communication skills (speaking, reading, and writing). Must be able to communicate effectively and confidently with internal and external stakeholders
  • Good listening and interviewing skills to understand a customers business environment and processes
  • Proven ability to document business requirements in an accurate, unambiguous, and succinct fashion
  • Exceptional presentation and client relation skills
  • Excellent organizational,and analytical skills
  • Aptitude to learn and understand new and emerging technologies
  • Ability to work with minimal direction on multiple projects
  • Thorough, paying attention to details.

More Info

Industry:Other

Function:E-Commerce

Job Type:Permanent Job

Date Posted: 19/08/2025

Job ID: 124189857

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Last Updated: 23-09-2025 00:23:56 PM
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