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MoNeed

Senior Associate, Data Analyst - Operations, ShopeePay

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Job Description

About The Team

The Credit department enables and drives innovations by providing a range of financial products and services to individuals and SMEs across the country. Join us and be the driving force in launching our business across Vietnam.

Job Description

  • Build, maintain, and update reports/dashboards for Operations and Business teams to monitor all credit & insurance products flows on front-end and back-end
  • Retrieve and deliver periodic and ad-hoc reports for Ops, BD, CI, and Regional Team, supporting requests from management and cross-functional teams.
  • Analyze product performance, support business initiatives, and evaluate impacts of new features to propose improvements
  • Identify abnormal trends, investigate system issues, and develop metrics and visualizations to enhance monitoring and decision-making
  • Collaborate closely with Ops sub-teams to understand their needs and pain points, automate operational processes and reporting through queries and dashboards, and propose data-driven enhancements to improve efficiency
  • Mentor, supervise, and ensure the quality of work delivered by members of the Data Analysis team
  • Other assigned tasks from Management team

Requirements

Must have

  • At least 3-5 year experience in Data process and analyzing field for Operations, Products, and Business in banks, fin-tech, or e-commerce corporations
  • Graduating with a Bachelor's degree and above in Statistics, Business, Data Analytics, and other related fields
  • Strong proficiency in SQL, Python, Microsoft Excel, Google Sheets and Google Slides
  • Critical & logical thinking, problem solving skills, flexibility in handling problems
  • Good communication skills in English and Vietnamese (verbal and written) to coordinate with internal stakeholders across the region

Nice to have

  • Good team player, positive attitude with a can-do attitude, & integrity and responsibility
  • A fast learner who is meticulous and detail-oriented
  • Strong business acumen with the ability to translate data into insights
  • Experience working with regional/global teams or cross-functional stakeholders
  • Have experience of leading a small groups with 3-5 members

More Info

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About Company

Job ID: 146131265

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