Position Objective:
Achieve business goals through activities such as:
- Building, maintaining, and developing customer relationships
- Coordinating with departments to develop business strategies and product development
Key Responsibilities
1. Project & Campaign Management
- Lead day-to-day execution of influencer marketing campaigns from planning to post-campaign reporting.
- Ensure campaigns are delivered on time, within budget, and achieve both quality standards and client KPIs.
- Proactively identify issues, propose solutions, and manage risks with contingency planning.
- Provide guidance to junior team members to strengthen project management capability.
2. Client Service & Relationship Management
- Build, maintain, and grow strong client relationships to foster trust and long-term collaboration.
- Deliver timely, accurate, and strategic recommendations that add business value.
- Manage contract renewals and contribute to revenue growth.
- Mentor team members to enhance client service skills.
3. Influencer & Product Development
- Develop influencer selection criteria, build influencer/KOL/KOC profiles, and ensure brand alignment.
- Identify unmet client needs and propose innovative influencer strategies or product/service improvements.
- Suggest and develop new influencer service offerings to meet market demand.
- Educate the team on influencer marketing processes and best practices.
4. Sales & Business Growth
- Actively approach and pitch to potential clients, securing new business opportunities.
- Persuade clients to adopt current services and increase usage (upselling & cross-selling).
- Provide input to improve sales and pitching processes.
- Support and coach junior members in sales techniques and negotiation skills.
Requirements
- Experience: Minimum 3 year in influencer marketing, digital, or creative communications industry.
- Skills: Strong presentation, communication, and English writing/documentation skills.
- Personality: Open, enthusiastic, proactive, with a solution-oriented mindset.
- Core Value: Respect for diversity and collaboration.
- Interpersonal: Ability to navigate and harmonize with colleagues and influencers with strong personalities; adapt quickly to industry changes with a positive attitude.
Benefits:
- With an open management model, we aim to provide financial, personal health, and mental benefits through:
- Profit-sharing program for all company employees
- Self-assessment based on capability, not managerial hierarchy
- PVI health insurance
- Mental health leave days
- Training and development policies
- Annual company trips and internal bonding activities with meaningful community programs
