Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Purpose of the Role:
We are seeking a Senior Product Engagement & Growth Manager to own the strategy and execution of engagement, loyalty, and personalization initiatives for our healthcare marketplace: eZRx.
Were moving at startup speed within a large corporation, and we need someone to supercharge adoption, engagement, and loyalty.
This is a high-impact role where youll shape how buyers and sellers interact, ensuring eZRx becomes the leading digital platform for B2B healthcare transactions in Asia.
What Youll Do :
- Lead engagement strategies (emails, notifications, in-app messaging) to keep buyers and sellers active and informed.
- Design and optimize voucher and loyalty programs that drive repeat orders and seller promotions.
- Partner with commercial and data teams to refine recommendation engines, search, and ranking logic, improving product discovery.
- Map and improve end-to-end user journeys for both buyers and sellers, running rapid A/B tests to improve conversion.
- Design and pilot AI-driven initiatives such as dynamic pricing, predictive ordering, and personalized engagement.
- Develop and test your own ideas and concepts to drive growth, your KPIs will be Buyer Growth, Transaction rate and Repurchase rate, and Seller sales growth
- Work with leadership on scaling strategies, GTM, and market-specific priorities.
- Mentor junior team members and foster a culture of ownership, testing, and continuous improvement.
What will make you successful:
Must-Have:
- 710 years in growth, CRM, loyalty, or product engagement roles, ideally in marketplaces, B2B SaaS, or e-commerce.
- Proven track record of improving retention and engagement at scale.
- Analytical and comfortable with GA4, Mixpanel, Clevertap, SAP, GCP/BigQuery, or equivalent tools is preferred.
- Strong expertise in CRM strategy and growth marketing.
Advantage to Have:
- Self-starter with a startup mindset, eager to innovate inside a corporate environment.
- Comfortable working in ambiguity and turning ideas into measurable impact.
- Bonus: experience with recommendation systems or AI-driven pricing models.
What we offer:
- We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
- We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
- As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
- Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
- Our Total Rewards program is designed to support your overall well-being in every aspect.
