At GHN, our product culture is the cornerstone of our success — it defines how we work, think, and create.
Here are the core pillars that each member of our team embodies and promotes:
- User-Centric: Every product decision begins and ends with the user in mind. We prioritize user needs and experiences above all, solving real problems with intuitive solutions customers love.
- Data-Informed: Data is the voice of our customers and the compass for our journey. We make decisions grounded in facts and insights — not gut feelings.
- Balanced Discovery & Delivery: We strike the balance between learning what users want and getting solutions into their hands quickly, ensuring everything we build creates real impact.
- Dare to Fail: Innovation requires courage. We embrace bold ideas and see every failure as a step forward in our pursuit of excellence.
- Working Backward: Inspired by Amazon's philosophy, we start with the desired customer outcome and reverse-engineer the path to success.
Our culture isn't just about what we do — it's who we are. We're looking for people who resonate with these principles and want to join us in building world-class logistics products.
Key Responsibilities- Own the fulfilment product roadmap — from warehouse receiving, inventory management, to order dispatching — ensuring the platform meets the operational needs of B2B customers at scale.
- Translate data insights, customer feedback, and business priorities into clear problem statements, feature priorities, and measurable outcomes.
- Collaborate with Operations, Engineering, and Design to identify pain points, define solutions, and ship impactful features that improve fulfilment efficiency and reliability.
- Write detailed user stories and acceptance criteria; partner with Product Designers on wireframes and prototypes.
- Lead product delivery within an Agile Scrum team, maintaining a healthy backlog and clear sprint goals.
- Continuously measure product performance via key metrics (e.g., fulfilment accuracy, SLA adherence, warehouse throughput) and iterate to maximize customer and business value.
- As the team grows, extend your scope across other domains of the B2B transportation platform — including last-mile, linehaul, or shipper-facing products.
Requirements- Minimum 3 years of experience in product management, with at least 1 year owning a fulfilment, warehouse, or supply chain product.
- Strong analytical skills — comfortable working with operational data and defining product metrics.
- Solid understanding of fulfilment or logistics operations (WMS, OMS, or similar systems is a plus).
- Demonstrated ownership mindset — you run toward problems, not away from them.
- Excellent communication and stakeholder management skills across technical and non-technical audiences.
- Familiar with Agile methodologies and tools such as Jira, Notion, or equivalent.
- Experience in B2B logistics or transportation technology is a strong plus.
Benefits:
- 13th-month salary and Performance Bonus
- Quarterly KPI bonus
- Social and Unemployment Insurance
- Healthcare Insurance
- Annual health checkup
- Annual salary review
- Annual team building/company trip
- Internal and external training opportunities
- Monthly Happy Hour
If you are interested in this position, please contact me via email [Confidential Information] or phone/zalo 0933290309
