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Technical Product Owner - Workplace

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Job Description

ABOUT THE JOB

This is an opportunity will own and manage the Workplace Platform roadmap, backlog and delivery outcomes. The role bridges product strategy, customer experience and technical execution, ensuring the delivery of high-quality digital solutions for NAB colleagues. You will work closely with cross-functional teams to deliver value at speed while maintaining strong alignment with business objectives, platform standards and user needs.

MAIN RESPONSIBILITIES

  • Define, shape and prioritise the product roadmap, backlog and digital experiences aligned with business objectives
  • Manage backlog strategy by balancing business priorities, customer needs, platform enhancements and technical improvements
  • Translate business requirements into epics, features and user stories with clear acceptance criteria and definition of done
  • Own the end-to-end product lifecycle, ensuring delivery meets quality, security, performance and integration standards
  • Collaborate with cross-functional squads (engineers, BAs, architects, designers) to deliver roadmap initiatives
  • Act as the voice of customer and colleague, ensuring solutions are user-centric and value-driven
  • Facilitate delivery by resolving blockers, managing dependencies and making trade-off decisions
  • Build and maintain strong stakeholder relationships through clear communication, alignment and expectation management
  • Provide leadership within the squad to drive outcomes, improve quality and foster continuous improvement
  • Enable delivery through backlog refinement, sprint planning, decision-making, progress tracking and outcome measurement

YOUR SKILLS & EXPERIENCE

Must-haves:

Experience

  • 7+ years of experience in technology or digital product environments, with experience as a Product Owner and strong technical background
  • Strong understanding of Agile methodologies and ways of working (Scrum/Kanban)
  • Proven experience managing product backlogs and delivering outcomes in cross-functional teams
  • Ability to translate business needs into clear, actionable user stories
  • Solid understanding of digital platforms, system integration and product lifecycle
  • Experience working in complex environments, preferably within financial services or large enterprises
  • Familiarity with Human-Centred Design (HCD) principles
  • Strong problem-solving skills with the ability to simplify complex challenges
  • Proven stakeholder management and influencing skills across multiple levels
  • Strong communication skills in English, both verbal and written
  • Tertiary qualified with a Degree in Computer Science or Software Engineering and preference to post graduate qualifications

CORE COMPETENCIES:

  • Customer Impact: Considers customer needs and actions, adds value for the customer.
  • Business Acumen: Understands business drivers, has financial and commercial orientation.
  • Relationship Building & Influence: Builds strong relationships and uses influence effectively
  • Tertiary qualified with a Degree in Computer Science or Software Engineering and preference to post graduate qualifications

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

  • Attractive salary
  • 20-day paid annual leave and 7-day paid sick leave
  • 13th month salary and Annual Performance Bonus
  • Premium healthcare for yourself and family members
  • Monthly allowance for team activities
  • Premium welcome kit and occasional gifts of appreciation
  • Extra benefits on your work anniversary

2. Exciting career and development opportunities

  • Large scale products with modern technologies in banking domain
  • Clear roadmap for career advancement in both technical and leadership pathways
  • Access to digital learning platform such as Udemy
  • Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
  • Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
  • Sponsored English course with native teachers
  • Opportunity for training in Australia

3. Professional and engaging working environment

  • Hybrid working model and excellent work-life balance
  • State-of-the-art & modern Agile office
  • Food and beverages in the office pantry
  • Employee Assistance Program to improve your physical and mental health
  • Annual team activities and company events
  • A solid and talented team behind you – great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST

NAB is undergoing an exciting Cloud First technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it's not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

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Job ID: 151749097