Product Owner, Digital Financing & Wealth, Digital Banking

Lead. Innovate. Transform.

Drive the future of Digital Financing and Wealth at Maybank Singapore by designing customer-centric digital journeys and experiences that enhance customer engagement, accelerate adoption, and deliver sustainable business growth and impact.

You will own the customer journey end-to-end, drive measurable business outcomes, and work closely with Business, Technology, Operations, Risk and Compliance teams to deliver secure, scalable and customer-centric digital banking solutions. You will have influence over what gets built and why, across two of the bank's key growth areas. This role will also collaborate and support complementary strategic digital initiatives and ecosystem partnerships as part of future-proofing capabilities.

Responsibilities:-

Product Strategy & Ownership

• Define the product vision, roadmap and priorities for Digital Financing and Wealth journeys, aligned to business objectives and customer needs.
• Develop and present product proposals, business cases and impact assessments to senior stakeholders.
• Establish success metrics such as adoption, conversion and digital sales, and use data-driven insights to continuously optimise business outcomes.

Digital Financing & Wealth Transformation

• Drive digital financing journeys for secured lending products, with exposure to unsecured lending considered an advantage.
• Lead digital investment journeys across products such as unit trusts, bonds, equities and structured products.
• Apply customer research, journey mapping and design thinking methodologies to create intuitive and engaging digital experiences.

Agile Product Delivery

• Lead Agile delivery from ideation through implementation, including user story definition, backlog management, UAT, production rollout and business adoption.
• Partner with Business, Technology, Operations, Risk, Compliance and external vendors to deliver scalable, resilient and secure solutions within scope, budget and timeline.
• Anticipate dependencies, manage delivery risks and ensure regulatory and security requirements are embedded early in the product lifecycle.

Business Adoption & Continuous Improvement

• Drive change readiness, training and rollout activities to ensure successful adoption across business and operations teams.
• Own production incidents, root cause analysis and backlog prioritisation for service improvements.
• Collaborate with analytics and customer experience teams to identify opportunities for optimisation and continuous enhancement.
• Support complementary strategic digital initiatives and ecosystem partnerships that strengthen customer value propositions and future capabilities.

Requirements:

• A good degree with at least 8 years relevant experience in Banking, Digital Banking, Lending and/or Wealth Management.
• Proven experience as a Product Owner leading complex digital transformation initiatives.
• Demonstrated track record of launching digital journeys and driving measurable improvements in customer adoption, conversion and digital sales.
• Strong knowledge of secured lending products and customer journeys, including credit assessment, eligibility, approval and fulfilment processes.
• Good understanding of investment products, including unit trusts, bonds, equities and structured products, and their associated digital journeys from discovery and suitability assessment to transaction execution and portfolio servicing.
• Familiarity with MAS regulatory requirements, scam and fraud prevention controls, and data privacy obligations.
• Strong stakeholder management, influencing, analytical and problem-solving skills.
• Ability to drive outcomes independently while leading cross-functional teams and managing competing priorities.
• Experience working in Agile environments and managing delivery across multiple internal teams and external vendors.
• Experience in unsecured lending products and journeys.
• Experience with core banking or wealth management platforms such as Avaloq.
• Understanding of emerging technologies and innovations, including AI and advanced analytics within financial services.

Only shortlisted candidate will be notified.