Were on the hunt for a rockstar Operations Executive to keep things buzzing at Saigon Social. From corporate tastings to hands-on workshops and cool pop-up events, youll be the one making sure everything runs like clockwork.
Think of this role as part event planner, part team coach, and part all-around problem solver. One day youll be scheduling hosts for a chocolate tasting, the next youll be helping the team get better at upselling coffee beans or packing up a big gifting order for a corporate client. No two days are ever the same and thats what makes it exciting.
Key Responsibilities
Event & Experience Operations (core focus - 50%)
- Manage and execute corporate events, workshops, and group tastings.
- Coordinate with partners (corporates, travel companies, MICE clients) on logistics and requirements.
- Organize hosts/facilitators for tastings and workshops, and manage staff scheduling.
- Ensure smooth setup, execution, and breakdown of events.
Retail & Gifting (20%)
- Support preparation and fulfillment of corporate gifting and e-commerce orders.
- Oversee packaging, inventory, and delivery coordination.
Cafe Operations (10%)
- Support small caf operations within Saigon Social (coffee, iced teas).
- Train staff on making simple drinks (coffee, iced teas, craft drinks served at Saigon Social).
- Ensure high service standards and guest experience across retail and events.
Administration & Coordination
- Oversee booking calendar, manage event schedules, and assign staff/hosts.
- Handle inventory management for retail and events.
- Work closely with the founder and management team to improve processes.
Requirements:
- Strong communication skills in Vietnamese and English (spoken and written).
- Minimum 2 years experience in hospitality, events, or F&B operations.
- Highly organized, detail-oriented, and comfortable with multitasking.
- Proactive problem solver with a strong sense of responsibility.
- Passionate about Vietnams food and drink culture is a big plus.
Work Details:
- Schedule: 5.5 days a week (includes weekends as needed depending on events).
- Location: District 1, Ho Chi Minh City.
- Reports to: Founder / General Manager
This person should ideally come from:
- Hospitality / Events Operations someone who has worked in hotels, event spaces, or F&B venues where they managed group bookings, workshops, or corporate events.
- F&B Supervisory Roles experience as a caf/restaurant supervisor, assistant manager, or operations coordinator, especially in venues with both retail and event elements.
- Corporate / Travel / MICE Coordination experience working with tour companies, DMCs, or event agencies is a big plus, since a lot of Saigon Socials work ties into corporate experiences.
Companies that trust us with their corporate experiences:
- Drew & Napier LLC, Singapore
- Ministry of National Development, Singapore
- Instagram Threads (META)
- Bytedance
- Anymind Group
- VinaMilk
- Vietnam Singapore Youth Network Collective (VSYNC)
Why Join Us
Were building one of Vietnams most exciting culinary and cultural experience spaces. Youll get to work alongside passionate food creatives, collaborate with local producers, and be part of a community that celebrates Vietnams evolving food identity.
