Got It is looking for a motivated and organized Math Content Specialist to join our expanding operations team. In this position, youll juggle numerous items, own and drive initiatives, and be challenged to formulate unique solutions to unforeseen problems.
You will be part of our team to develop a EduTech product called MathGPT (Awarded Best Math Solution of the Year 2024), an AI-powered bot equipped in every STEM textbook, which aims to provide a customized learning experience to students purely via interacting with their textbook as a tutor. As a Math Content Specialist, you will build and grow a large team of high-quality data labeling and annotation experts from across the globe, develop the training content/SOPs, and establish quality assurance processes to ensure accurate results are consistently delivered.
The Core Job
1/ Expert Management & Content QA
- Recruit, onboard, and manage a global team of STEM Experts, data annotators, and content auditors.
- Design, update, and deliver SOPs, workflows, and quality benchmarks for Experts.
- Directly review and audit expert output, including:
- Data labeling & annotation quality
- AI-generated math solutions (e.g., error correction, scoring, rewriting)
- Problem sets & exercises sourced from OpenStax or other curriculum frameworks
2/ Math Content Operations
- Collaborate with content teams to develop, validate, and curate high-quality math exercises for university and high school levels.
- Ensure alignment with programs like OpenStax, US Common Core, and international math curricula.
- Spot and correct AI hallucinations or generation errors in math content on MathGPT.ai.
3/ Process Improvement
- Use data tools (e.g., Google Sheets, Looker Studio) to track the quality, turnaround time, and productivity of Experts.
- Build dashboards or reports to monitor team efficiency and identify bottlenecks.
You Must Have
- Bachelors degree in STEM, Education, Economics, Business, or related fields.
- 03+ years in operations, QA, content moderation, or education technology.
- Strong familiarity with university-level math, particularly Algebra, Calculus, or Statistics.
- Detail-oriented mindset with a strong sense of ownership and accountability.
- Comfortable working with spreadsheets, dashboards, and process documentation.
Why you&aposll love working here
- Hybrid working model: Enjoy 2 remote working days per week while fostering a collaborative environment to achieve outstanding results.
- 21+ paid leave days per year: National holidays, sick leave, paid leave, and an additional Got It Day for each month without a national holiday.
- Amazing team: Opportunity to work in a dynamic and innovative environment with a team of talented professionals.
- Competitive salary and benefits package: There is no upper limit on how much you can earn. Its all based on your performance and contributions.
- Best working environment: Coffee shop-like open office space, kitchen full of snacks and drinks, West Lake view bar, PlayStation, pool table, etc.
- Gadgets for work: MacBook, external displays. Everything you need for your job is fully provided.
- Training and personal development: Tuition and textbook reimbursement for approved work-related courses; free video training programs from Udacity, Udemy, and The Great Courses Plus; company library with the newest technology and business books.
- Flexible working hours: Enjoy flexibility without strict timekeeping; our core working hours are from 10 AM to 5:30 PM (Monday to Friday).
- Free daily lunches and dinners: Enjoy fresh meals of your choice delivered straight to the office.
- Others: Office happy hours, participating in self-organized clubs like sports, games, algorithms, piano, etc.
