Master Data Lead

Role Description

1. Master Data Governance & Control

- Establish and maintain RSC's Master Data Governance framework, policies, naming conventions, and validation rules.

- Ensure all master data requests follow the standardized process: Template → Approval → MDT validation → System update.

- Maintain strong controls to prevent duplicates, incorrect setup, or inconsistent data in D365.

- Define and enforce data quality standards and audit mechanisms.

2. Data Review & Validation

- Validate all master data submissions (by Data Owners) for structure, completeness, accuracy, consistency, naming standards, and version control.

- Perform cross-functional checks for data dependencies (e.g., Item ↔ BOM ↔ Routing ↔ WH setup ↔ Costing).

- Coordinate with functional SME/ data owners to clarify data issues or resolve conflicts

3. Approval & Workflow Oversight

- Review and approve Master Data Officer updates before they are executed in the system.

- Ensure proper approval documentation (email, sign-off forms, workflow records) is attached for audit purposes.

- Act as the final gatekeeper before changes are applied in D365.

4. Master Data Operations Management

- Manage and prioritize daily master data intake and workload for the Master Data team.

- Oversee quality and timelines of system updates performed by Master Data Officers.

- Ensure proper handover and tracking of every master data request through the MDT pipeline (ticketing / SharePoint / logs).

5. Reporting & Compliance

- Generate monthly master data quality reports for PMO, Internal Audit, and functional heads.

- Monitor KPIs such as:

o Data quality score

o Duplicate reduction

o On-time master data processing

o Error / rework count

- Support compliance with RSC and international audit requirements.

6. Project & Change Management Support

- Work closely with ERP, IT, and functional teams on:

o Data migration

o New module rollout

o System enhancements

o Integration improvements

- Provide guidance on master data structure changes and impacts.

Qualifications

Bachelor's degree in industrial engineering, Manufacturing, Information Systems, or related field.

English: Good

Minimum 3–5 years experience in ERP (preferably D365) or master data roles.

Strong knowledge of manufacturing processes (Advantage).

Strong understanding of D365FO master data across modules: Product, BOM, Routing, WH, QC, Sales, Procurement, Finance, FA, Planning

Familiar with Excel, Power Query, D365 Data Management Framework (DMF).