Manager, Web Producer (AEM)

We're seeking a key member who have had a proven track record of running critical shared application platforms in a production cloud environment. The purpose is to lead the web production capabilities for the Website Publishing & Content Governance team and work as a point of contact for incoming web production projects to provide governance and direction, estimates, capacity planning and alignment of goals for delivery.

At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers and for the community too.

YOUR RESPONSIBILITIES

In this role, you will be responsible for supporting and prioritising the pipeline of digital work inbound to the Website Publishing & Content Governance Team. The Lead Web Producer is the point for all incoming digital content BAU and Project tasks via the go/online including team management.

In ensuring a digital first thinking and mindset, your key responsibilities include:

• Team manager of 9 web production resources looking after nab.com.au change.
  
• Be the central point of contact for colleagues and external agencies requesting changes to NAB's websites (nab.com.au & cloud)
  
• Support the identification, scoping, shaping and prioritization of key initiatives that will increase the proportion of customer interactions that are done via NAB digital channels.
  
• Manage the team engagement and delivery of end-to-end squad activities.
  
• Ability to manage, plan and co-ordinate multiple projects for delivery including maintaining and reporting on team workload.
  
• Ability to work with multiple domains, technology partners and agencies.
  
• Manage stakeholder communications for platform changes and content moratoriums.
  
• Setup and maintain a feedback loop for stakeholders post-delivery to review performance and identify continuous improvement opportunities.
  

YOUR SKILLS AND EXPERIENCE

In this role you need to have loads of passion, be customer focused and have excellent influencing, team collaboration and engagement capability. Resilient and flexible you can demonstrate the following experience and knowledge:

• 5+ years experience working as a web producer or equivalent.
  
• Tertiary qualified with a Degree in Business or equivalent
  
• Strong stakeholder management skills
  
• Proven experience in team management.
  
• Experience in working with Agile project management methodologies.
  
• Experience with Jira Service Desk, Jira and Rally workflows, user governance, queue prioritization and form content management
  
• Experience in workflow pipelines, capacity planning, delivery of projects for digital.
  
• Track record of operating effectively and delivering consistent results for large projects.
  
• Problem solving for capacity changes or moratoriums.
  
• Analytical knowledge for data-driven solutions.
  
• Understand of Search Engine Optimization (SEO), Website best practice
  
• Nice to have experience with Web Production CMS knowledge, technical knowledge and understanding of HTML, CSS, Accessibility, CMS or AEM.
  

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day - from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

• Attractive salary
  
  
• 20-day paid annual leave and 7-day paid sick leave
  
  
• 13th month salary and Annual Performance Bonus
  
• Premium healthcare for yourself and family members
  
• Monthly allowance for team activities
  
• Premium welcome kit and occasional gifts of appreciation
  
• Extra benefits on your work anniversary
  

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain
  
• Clear roadmap for career advancement in both technical and leadership pathways
  
• Access to digital learning platform such as Udemy
  
• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
  
• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
  
• Sponsored English course with native teachers
  
• Opportunity for training in Australia
  

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance
  
• State-of-the-art & modern Agile office
  
• Food and beverages in the office pantry
  
• Employee Assistance Program to improve your physical and mental health
  
• Annual team activities and company events
  
• A solid and talented team behind you - great people who love what they do
  

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST

NAB is undergoing an exciting Cloud First technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it's not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.