Lead, Informatics, NUHS Diagnostics

Responsible to develop and implement IT strategies that align with Diagnostics business goals, leveraging of technological trends to enhance efficiency and streamline processes. The individual shall lead the planning, development and execution of all IT-related workplans and project. This role requires a blend of technical expertise (EPIC modules and other IT systems), leadership acumen, and strategic foresights to drive IT initiatives that can further expand Diagnostics business reach to all potential clients.

Responsibilities

• Project Management: Lead and plan new polyclinic instrument IT connectivity, oversee all testing, and ensure timely delivery.
• Cross-department Collaboration: Work with other departments (e.g., for cross-institutional referral of Imaging services, intra- and inter-cluster blood collection workflow) on IT work plans to ensure seamless delivery of services.
• Technology Evaluation: Continuously evaluate emerging technologies and assess their potential application and impact on Diagnostics operations, integrating new solutions where beneficial (e.g., onboarding AI platforms for radiology reporting).
• Change Management: Ensure effective change communication.
• Business as Usual (BAU) IT Activities: Oversee BAU IT activities, ensuring full compliance with GITO requirements, budgeting, and resource management.

Requirements

• Bachelor's or Master's degree in Computer Science, Information Technology, or other related technical disciplines.
• Project Management or other relevant programme management certification is preferred.
• Certifications in EPIC Beaker and other NGEMR applications.
• Minimum of 5 years of experience in healthcare (laboratory), with at least 2 years in an IT application specialist-related position.
• Proven track record in leading projects, IT solutioning, and data analysis.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently as well as in a team in a fast-paced environment.
• Minimum 3 years of leadership experience. Experience leading teams, stakeholders, projects, and/or functions.
• Demonstrated ability to drive IT initiatives, manage cross-functional stakeholders, and oversee project delivery.