ITSM Functional Technical Architect - Bangalore

Cortex consultants Hiring: ITSM Functional Technical Architect

Location: Bangalore

Experience: 12 20 Years

We are seeking an experienced ITSM Functional Technical Architect to lead Enterprise Service Management (ESM) initiatives on the ServiceNow platform, driving digital transformation through ITSM, ITOM, ITAM, AI-powered automation, and enterprise architecture.

Key Skills

• ServiceNow ESM & Enterprise Architecture
• ITSM, ITOM, ITAM, CMDB & CSDM
• Now Assist, AI Automation & Agentic AI
• Discovery, Service Mapping & Event Management
• App Engine, Flow Designer & Integration Hub
• HRSD, SPM, APM, IRM/GRC & SecOps
• Service Transformation & Process Optimization
• REST/SOAP Integrations, MID Server & Security
• Agile Delivery, Governance & Stakeholder Management
  
  

If you have a strong background in ServiceNow consulting, solution architecture, enterprise service transformation, and AI-enabled service management, we'd love to hear from you.

This job is posted by

Aishwarya K

Business HR

Cortex Consultants