HR Operations Manager

Supervise onboarding and termination processes, labour contract/ appointment letters/ certificates issuance (new, renew and termination).

Supervise SHUI process, dependent registration, personnel records maintenance including changes in salary and mandatory deductions, etc.

Ensure compliance with insurance law, tax regulation, labour code and other regulations with proper filing requirements.

Prepare and oversight filing of documents necessary for implementing benefit coverage includes enrolment process, deletion, and claims, check the completion of relevant work from another maker.

Be a checker to check the accuracy of payroll calculation from vendor or maker (e.g., salary, overtime, shift payments, sales commissions, bonuses, other compensation, benefits, tax withholdings, deductions, payroll liabilities, etc.).

Oversee reconciliation of payroll records (e.g., payments, deductions, general ledger entries for staff cost).

Oversee Payroll outsourcing vendor management in compliance with the Bank Outsourcing policy.

Proactively develop and update end-to-end process, control and checklist to enhance productivity and improve efficiency of the assigned HR Operations business processes in line with legal and compliance requirements.

Manage and review activities related to the assigned business processes in HR System and contribute to the system enhancement for process improvement.

Support Team Lead to update new regulations, articles and decrees relating to HR matters/ Labor code to HR function.

Assist to review the Internal Labour regulation, Employee disciplinary policy, Employee handbook, etc.

Assist in relevant HR Audit, MI, Regulatory reporting and OPS Risk management.

Be an expat services coordinator.

Assist in other HR works and projects as assigned.

University Bachelor Degree, preferably in Human Resources or relevant fields;

At least 5 working years of HR experience, preferably in MNC/ Banking;

Understand HR legislation, policies and processes;

Confident with speed in execution and independent management;

Demonstrable maturity, professionalism, accountability and result oriented;

Integrity, team player and collaborative;

Ability to work to deadlines and adapt to changing conditions;

Ability to generate effective and pragmatic solutions to new situations and problems as they are presented;

Strong communication with internal staff and external stakeholders in English & Vietnamese;

Strong in MS Office applications.