JOB DESCRIPTION
Overall purpose of job:
Responsible for ensuring that the standard of Housekeeping in the Apartment is of highest caliber and meets the established standards. Supervise the Room Attendants on the floor and conducts spot checks on the regular schedule.
Main activities (Principal accountabilities):
- Conduct oneself in professional manner at all times. Adheres to the established standard of conduct and house rules, fire regulations and department procedures and policies.
- Dresses in issued uniform and ensure a neat, clean and tidy appearance at all times.
- Reports to shift on time. Is aware of schedule at all times and if unable to attend work notifies the Housekeeping Office in adequate time.
- Pick up pager and ensure it is working order.
- Preparing Maid Report for all floors, apartment cleaning checklist, linen requisition for Room Attendant
- Inspect all apartments (vacant or occupied) checking standard of cleanliness. Ensuring that all special requests and amenities have been completed and recorded. Report any problems to the Housekeeper.
- To do and follow the tenant requested. For example: put extra bed arrange furniture.
- Stand by for repairing defect in apartments.
- Is responsible for all supplies in floor pantry room, requisition and control of par stock. Assist in general Inventories.
- Daily in the job training to ensure standards are maintained.
- Check Maid report, key control book, look launderette room, staff canteen, check 14S store door.
- Check for maintenance work, make work orders for repairs and retain one copy to Housekeeping Office for file and follow up.
- Guide and train Room Attendants under the direction of the Housekeeper.
- Supervise and co-ordinate all Housekeeping special projects and general cleaning.
- Conduct spots checks and ensure proper procedures and steps are being taken.
- Check to ensure that all Room attendant returns and sign out at the end of the shift.
- Immediate response Tenant requests and complains. Report all Tenant complains to the Manager
- Maybe Assigned other duties/ responsibilities as required.
- Responsible for the upkeep of all cleaning equipment, make sure that all equipment is cleaned before it is returned to the storage room.
JOB REQUIREMENTS
- Minimum 1 years experience in similar position
- English communication
#LI-HP1
BUSINESS SEGMENT
PLATFORM
