Housekeeping Clerk

JOB DESCRIPTION

Ensure day to day operational efficiency of the section

• Keep a diary of appointment and the meetings for Housekeeper.

• Collect and distribute mail, fax….

• Answer Housekeeper's phone call and write down message when Housekeeper is not available. Type letters, memos and reports for Housekeeper and keep files up to date. Also keep a master file for control purposes.

• Type purchasing requisition and enter them in the control ledger and then file PR with purchase order when it is returned by Purchasing Department, also follow up with Purchasing department.

• Type monthly reports (including inventories store, apartments status, laundry report)

• Type supply requisitions and forward them to Accounts Department.

• Type staff annual leave requests, sick leave report

Contribute to overall operational efficiency

• Keep an up-to-date control book of staff presently working in Housekeeping Dept.

• To secure lost and found items, and to follow up all loan articles to the Tenant, retrieve or replenish as necessary.

• Control petty cash according to Head of Housekeeping/ Assistant Head of Housekeeping's instructions.

• To ensure proper keys handling, follow key sign out/ in procedure.

• Prepare maintenance request, forward to Engineering. Keep track and follow up on all urgent maintenance requests.

• To answer the telephone promptly and courteously and log all incoming telephone messages.

JOB REQUIREMENTS

• Strong organizational and time management skills.

• Excellent written and verbal communication skills.

• Proficiency in computer applications, including hospitality management software and standard office programs (Word processing, data management). Computer skills: Proficient in office software such as Microsoft Word, Excel, Power Point.

• High level of attention to detail and commitment to accurate documentation.

• Ability to work independently with minimal supervision and as part of a team.

• Professional and courteous demeanor, especially when interacting with guests and staff.

• Physical stamina to stand or sit for extended periods and perform some light lifting if required.

• College or University Degree in Hotel/Tourism Management (advantage)

• Experience of one year or more in a related position.

BUSINESS SEGMENT

PLATFORM