[HN] IT Helpdesk
a im Lm Vic
Cn c Qun s Long Bin -
676 Nguyn Vn C, Phng c Giang, Qun Long Bin, H Ni
Lm vic gi hnh chnh 40h/tun t th 2 n th 6.
M t cng vic
- Ngi dng: Gio vin, cn b hnh chnh v hc vin (c tnh 50-100 ngi dng).
- X l s c, chn on, gii quyt cc vn lin quan n ngi dng (End-user)
- H tr ngi dng bng phng thc Remote, telephone, email, chat hoc n trc tip.
- Khc phc cc li ng dng (Microsoft Office, nn tng hc ngoi ng, Zoom).
- Khc phc cc li lin quan n phn cng PC, laptop, my in, photocopy, scan.
- X l s c lin quan mng (Internet, LAN, Printer, Camera)
- X l li lin quan my chm cng (timekeeper), thit b mng, UPS, tng i s.
- Phi hp vi cc bn lin quan (cc nhm k thut hoc nh cung cp) c gii php x l li lin quan ti h thng cng ngh thng tin ca khch hng.
- Chun b my tnh, thit b cho phng hc, hi ngh.
- S dng h thng qun l ticket.
- Thc hin checklist u ngy theo quy trnh cho trc.
- Theo di tnh trng mc in, linh kin h hng, bo co khch hng mua mi thay th.
- Cp nht ti liu IT (nu c)
- Cp nht ti liu hng dn ngi dng (nu c)
- Bo co nh k v xut phng n ti u.
Yu cu ng vin
- Hc vn/Bng cp: Cao ng, i hc (MCSA, CCNA hoc cc kha hc tng ng l li th)
- Kin thc: CNTT h tr ngi dng.
- Kinh Nghim: 02 - 03 nm (Helpdesk)
- Ngoi ng: Thng tho Ting Anh giao tip.
- K nng giao tip c bn.
- Lm vic c lp.
- K nng vit email. THU NHP
- Thu nhp: 10M - 12M/thng v v tr cng tc
- Thng 1 thng lng + Ph cp onsite
- Gi phc li tin mt 9 triu/nm vo cc dp L, Tt, Sinh nht Tp on...
- Xt tng lng theo nng lc v kt qu cng vic nh k 1 ln/nm. Hoc tng lng t xut theo hiu qu cng vic.
CH O TO V PHT TRIN
- i th 100% chi ph tham gia cc kha hc, thi chng ch CNTT Quc t.
- Chnh sch pht trin, thng tin theo Career Path ph hp vi tng v tr, tng phng ban.
- C hi tip cn vi cc cng ngh mi nht: Cloud, Big data...
- C hi lm vic trong Cng ty l Top 1 i tc t vn v cung cp, trin khai gii php Chuyn i s, Bo mt, Cloud cho t chc v doanh nghip ti Vit Nam
BO HIM V CHNH SCH I NG
- Ngh php: 12 ngy/ nm + 1 ngy ngh hng lng vo dp sinh nht bn thn CBNV
- Bo him x hi, Bo him y t, Bo him tht nghip theo quy nh Nh nc
- Ch bo him nng cao: CMC Care
- Ch i ng thai sn nng cao dnh cho nhn vin n
- Du lch hng nm 1 tun, teambuilding/d ngoi nh k 2 ln/nm
- Tham gia cc Cu lc b ca Cng ty v cc chng trnh tri nghim nhn vin a dng v phng ph
- c trang b laptop/thit b cng ngh trong qu trnh lm vic.
- Mi trng lm vic sng to, i mi
Np n ng tuyn cng vic ny
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