Responsibilities:
IT Strategy & Leadership
- Develop and execute the organizations overall technology strategy aligned with the companys vision.
- Serve as the key advisor to the CEO and senior leadership on all IT-related matters.
- Lead, mentor, and manage the IT leadership team across functions.
Application Development
- Oversee internal systems and platforms development for learning, operation, and communication (Odoo, D365, Web)
- Ensure continuous improvement and innovation in educational tools and platforms. (SMS, LMS, CRM, HRM, Finance)
- Prioritize product roadmap in alignment with user feedback and business strategy.
Education Technology
- Promote integration of new digital tools to enhance teaching and learning effectiveness.
- Support development of blended and digital learning solutions.
- Work closely with Academic and Product teams to ensure alignment.
Infrastructure & Security
- Ensure secure, stable, and scalable infrastructure across all centers and offices.
- Oversee data security, network operations, server management, and disaster recovery.
- Establish and enforce IT policies, standards, and best practices.
Budget & Vendor Management
- Manage IT budget, procurement, and resource planning.
- Negotiate and manage contracts with external technology partners and vendors.
Cross-Departmental Collaboration
- Partner with departments to assess technology needs and deliver integrated solutions.
- Support digital transformation and automation projects across business units.
Key Performance Indicators (KPIs):
- System uptime and reliability metrics
- Technology adoption and user satisfaction rates
- Project delivery timelines and success rates
- IT support ticket resolution time
Budget adherence and vendor performance
Requirements:
- Bachelors or Masters degree in Information Technology, Computer Science, or related field
- Minimum 810 years of IT leadership experience, preferably in education or service industries
- Strong leadership and project management skills
- In-depth knowledge of software development, IT infrastructure, and EdTech tools
- Excellent communication and stakeholder management abilities
- Strategic thinking with hands-on problem-solving approach
- Proficient in Vietnamese and English (written and verbal)
- Understanding of data privacy regulations and cybersecurity standards
