Guest Experience Officer

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity

Registers and rooms all arrivals according to established procedures

Maintains intimate knowledge of departmental standards and procedures

Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation

Maintains cashier float and ensures accurate daily report of all money received

Cashes hotel guest's personal and travelers checks and assists with currency exchange

Keeps abreast of all modifications to accounting policies and procedures.

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
• 1 year experience in guest / customer service, or an equivalent combination of education and experience.

- Professional working environment

- Opportunity to access variety of training programs conducted by the Hotel & Group

- Free shuttle from Da Nang city

Allowance

Off 1.5 days/ week

Insurrance Suncare