Global Mobility Specialist (6 months contract)

About MEXC

Founded in 2018, MEXC is a global cryptocurrency exchange serving millions of users worldwide. We are committed to building a secure, efficient, and accessible platform for digital asset trading.

MEXC is known for offering some of the lowest trading fees in the market, deep liquidity across a wide range of assets, and fast access to trending tokens. Our platform provides a comprehensive suite of services including spot trading, derivatives, staking, and other digital asset products designed for both retail and institutional users.Built on high-performance infrastructure and a user-first philosophy, MEXC delivers fast execution, strong market depth, and a seamless trading experience for global users.

At MEXC, we believe the best platforms are built through constant improvement and open collaboration. We value direct communication, practical thinking, and individuals who take ownership of their ideas. Teams are encouraged to share insights, challenge assumptions, and contribute to how the platform evolves.

As the digital asset industry continues to evolve, we remain focused on innovation, transparency, and global expansion while building a trusted platform for the next generation of financial technology.

Key Responsibilities

Visa Application & Case Management

• Manage end-to-end visa requirements for key clients and relevant personnel, including work, travel, and dependent/family visas.
• Coordinate document collection and preparation, application submission, case tracking, and follow-up through to completion.
• Ensure applications are processed accurately and within required timelines.

Work Visa Management

• Maintain accurate records of existing work visas and monitor visa validity and expiration dates.
• Proactively coordinate visa renewals, amendments, extensions, and other immigration-related requirements with employees and external service providers.
• Ensure continuity of work authorization and minimize risks associated with visa expiry.

External Vendor Coordination & Management

• Liaise closely with visa, immigration, and global mobility service providers across multiple countries and regions.
• Coordinate documentation, application requirements, timelines, and exceptional cases with external vendors.
• Monitor vendor performance and ensure timely, accurate, and high-quality service delivery.

Urgent & Complex Case Management

• Handle urgent, sensitive, or complex visa and immigration cases for key clients and personnel.
• Identify potential risks or delays and coordinate with relevant internal stakeholders and external partners to achieve timely resolution.
• Escalate critical issues when necessary and drive cases through to completion.

Visa Records & Immigration Policy Updates

• Maintain accurate and up-to-date visa and immigration records.
• Monitor changes in immigration regulations, visa policies, and requirements across relevant markets.
• Proactively communicate important policy updates, requirements, and potential risks to stakeholders.

Requirements

• Bachelor's degree or above, preferably with 1–3 years of experience in Visa & Immigration, Global Mobility, HR Operations, Mobility Operations, or a related field.
• In-house experience within a global, multinational, or internationally expanding company is highly preferred.
• Hands-on experience managing and coordinating with external visa, immigration, or mobility service providers is strongly preferred.
• Familiarity with common visa types, including work visas, travel visas, and dependent/family visas.
• Agency experience is not mandatory; in-house case management, vendor coordination, and end-to-end ownership are more important.
• Experience managing visa or immigration cases across multiple countries or regions, with the ability to manage multiple cases and deadlines simultaneously.
• Strong English communication skills, with the ability to work effectively with international stakeholders and external vendors.
• Highly detail-oriented, organized, responsible, and deadline-driven.
• Strong communication, coordination, execution, and problem-solving skills.

Why Join Us

At MEXC, we believe people do their best work when they are trusted with real responsibility and given the freedom to grow.

• Ownership & Initiative – We encourage individuals to take initiative, lead projects, and contribute ideas that help shape how we build and improve the platform.
• Learning Culture – We regularly organize internal training programs, knowledge-sharing sessions, and learning initiatives where team members can both develop new skills and share their expertise with others.
• Ideas That Matter – New ideas are welcomed and discussed openly. Team members have a real voice in shaping which proposals move forward, and meaningful contributions are recognized and rewarded.
• Room to Grow – As a rapidly expanding global exchange, roles evolve quickly and individuals often have opportunities to expand their scope and take on greater responsibilities.
• Global Collaboration – Work with colleagues across different regions and cultures while contributing to a platform used by millions of users worldwide.