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Job summary:
- The IT Business Analyst is responsible for implementing and continuously improving
business processes and performance for projects and platforms as assigned.
- Proactively work with stakeholders to define, analyze, and document enhancement
requirements and identify opportunities for new/improved processes.
- Become a trusted partner in the relationships with internal clients.
- Depending on the scope, assume project management and business analyst roles on
project engagements as needed, as agreed upon with the IT Team Leader.
- Manages or participates in multiple projects at one time. Shows leadership in ensuring
alignment of business processes and technology.
Core responsibilities:
- Report directly to the supervisor(s) and project manager if required.
- Responsible for working closely with client/product owner to clear up the business
requirements;
- Analyze and provide a solution.
- Advise the client if requirements don&apost make sense, and provide suggestions and
short-term/long-term solutions.
- Design the application mock-up/wireframe.
- Conduct a meeting with business analysts and users to clarify requirements.
- Be responsible for writing documents on user requirements, functional specifications, etc.
- Define the quality attributes, external interfaces, constraints, and other non-functional
requirements
- Participate in peer reviews of work products derived from requirements specifications to ensure the requirements are correctly understood.
- Serve as an internal point of contact for the development team whenever requirements
need to be clarified.
- Work closely with the IT development team and third parties to design, validate, and
manage the implementation solutions to requirements.
- Support in testing and verifying bugs/issues with Customers.
- Provide guidance and training services for employees to use the new application.
Job Requirement
- Proficient in English communication, writing, and reading skills.
- Bachelor of IT software or Information Systems or Business.
- Work on at least one project in full SDLC (Software Development Life Cycle).
- Have profound knowledge of the software development process, especially software
requirement analysis.
- Have experience working with some databases (SQL/ MySQL/ Oracle), basic queries,
database concepts, data modeling, etc.
- Good skills at using tools such as Draw.io, Visio, Balsamiq, and Figma for business drawing,
flows, diagrams, creating mockups, etc.
- Gain experience in UML design.
- Have basic knowledge of UI/UX.
- Proficient in using Word, Excel, and PowerPoint.
- Good organizational and analytical skills.
- Good presentation and client relationship skills.
Can Tho office:
Working place: 11B Hoa Binh Avenue, Ninh Kieu ward, Can Tho City
Working time: From Monday to Friday, 08h00 - 17h00
Date Posted: 28/08/2025
Job ID: 125017763