Work closely with upper leadership to shape the fraud team's mission and strategy to ensure alignment with the overall company/department business direction
Develop fraud forecast models to estimate the scale of fraud impact and conduct workforce and task planning accordingly
Analyse and identify areas for optimization to drive targeted initiatives to maximize team efficiency and productivity
Monitor performance and initiate actions to improve fraud prevention, detection, and cancellation
Research competition and market to leverage market best practices to improve our defense against fraudsters constantly
Drive and program manage local/regional projects and strategic initiatives
Requirements
Bachelor's degree or equivalent
At least 3 years of working experience, preferred in consulting or e-commerce
Excellent problem-solving and critical thinking
Strong strategic thinking and planning
Strong analytical skills
Good written and verbal communication skills in English
Good project management and stakeholder management
