Digital Transformation Senior Specialist (Chuyn vin C?p cao Chuy?n ??i S?)

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Support in planning for the digital tool/applications/platform based on business needs

• Coordinate with stakeholders to gather business and system requirements from Agency Development team.
• Support in conducting analysis to determine best solutions for solving sales issues/opportunities.
• Support in managing project plan which includes business requirements, design specifications and obtain the approvals.

Support in project management tasks according to the approved plan

• Take lead in project administration tasks, i.e. setup meeting, do meeting minutes and follow up with action items,
• Cooperate with the IT team in developing IT framework and platform in line with the plan
• Create and file comprehensive project documentation
• Constantly work towards improving and reporting on the performance and user experience as measured against key metric & qualitative goals.
• Support in maintaining, updating and upgrading content and monitor core platforms

Support in executing communications and education campaigns for users

• Initiate communication activities and training courses together with AD team heads to ensure effective implementation
• Receive inquiries and feedbacks from users to have better upgrades or enhancement.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.