Job Description

Work Location: Ubi

Salary: up to $3,300

Working hours: 9.30am to 6.30pm Mon to Fri

We are looking for a proactive and bilingual Customer Care Support executive to manage customer inquiries and order processing across local and regional markets.

Responsibilities:

Coordinate with local and regional customers on inquiries, quotations, order processing, shipment arrangements, and after-sales support
Build and maintain strong relationships with existing customers, proactively identifying and resolving issues in a timely and professional manner
Liaise closely with Germany headquarters on shipment instructions, order updates, and follow-ups

Requirement:

GCE O Level or Diploma in any field
Minimum 1 year of experience in customer service, customer support, administration, or related field
Proficient in Microsoft Office applications - Word and Excel
Experience with ERP systems such as Microsoft Dynamics NAV or SAP is an advantage
Able to commence work within short notice

EA License No: 19C9611

EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)