Job Description

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About the Company

A leading provider of comprehensive insurance and financial solutions.

About the Job

Address incoming inquiries regarding general insurance products, focusing primarily on Motor and Travel policies.
Assist policyholders with policy renewals, mid-term modifications, and status updates on active claims.
Generate and communicate accurate premium quotes for prospective and existing clients.
Deliver exceptional end-to-end support to maintain high service standards across all customer interactions.

Skills & Requirements

1 to 3 years of customer service or call center experience within general insurance, banking, fintech, or contact center operations.
Excellent spoken and written English communication skills proficiency in Mandarin or Malay is beneficial for serving diverse retail clients.
Demonstrated empathy, strong problem-solving capabilities, and the ability to resolve conflict effectively.
Strong multitasking abilities with fast typing skills and swift computer navigation in high-volume call environments.

To apply online please use the apply function.

(EA: 94C3609/ R24124496)