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Customer Service Executive
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Customer Service Executive
singapore ducktours private limitedEarly Applicant
- Posted 6 days ago
- Be among the first 10 applicants
Job Description
Key Attributes:
Customer Service Oriented, Fun Loving, People Person.
Role Description:
- Stationed at Tourist Hub. Your role is to assist tourist with their enquiry from phone, email and walk-ins.
- You will need to know the tour products well and deliver consistently good customer service at all times.
- Manager & ensure smooth day to day tour operations at the Tourist Hub
- You will also process payment for tours and issue tickets.
Experience:
- Minimally 3 years experience in customer service
- Prior retail sales or operations experience in tour compnay would be preferred.
Requirements:
- You should have a pleasant personality and be passionate about providing excellent service to our customers.
- Ability to work in a fast-pace environment independently as well as be an actively contributing team player
Education:
Diploma/Dregree in any discipline.
More Info
Key Skills
About Company
Skills:
Microsoft Excel, Service Industry, Time Management, self-motivated Team Player, Customer Service, Cashiering, Multitasking, Microsoft Word, Customer Support, Customer Oriented, Microsoft Powerpoint, Healthcare
Skills:
Product Testing, First-time product setup, Customer Service, Screen protector application, Product Knowledge
Skills:
internal systems, Microsoft Office Applications, customer-service platforms
Skills:
ERP system M3, Microsoft Office Tools, Iso 13485, Iso 9001, Controlled and dangerous goods handling, International shipping and logistics, FDA QSR 21 CFR Part 820
Skills:
Microsoft Excel, Google Workspace, digital booking and dispatch platforms