USER ENGAGEMENT (CRM)
Unity Sport is a High-Performance Sports Tech Hub. We don't just build apps; we architect the backbone of real-time sports intelligence.
While our name suggests harmony, our tech stack deals with the intensity of millions of concurrent connections and sub-second data delivery. We specialize in processing massive streams of global sports data where every millisecond counts.
Our mission is to solve the ultimate engineering challenge: delivering The Moment to millions of fans worldwide, exactly when it happens—whether it is a match-winning goal in Football or a decisive spike in Volleyball.
- 2. Key Responsibilities
- CRM Campaign Execution
- Execute campaigns across CRM channels (push, in-app, email)
- Handle manual / one-off campaigns with high accuracy and fast turnaround
- Support campaign timing based on market needs and key moments
- Content Planning & Localization
- Adapt and localize content across different markets
- Ensure messaging is relevant, timely, and aligned with user behavior
- Campaign Setup & QA
- Set up campaigns on CRM platforms (e.g. Braze or similar)
- Configure segmentation, scheduling, deep links, and personalization
- Perform QA to ensure campaigns are delivered correctly
- Basic Design for CRM Assets
- Create simple visuals for emails / in-app messages (banners, modals, etc.)
- Use tools like Figma / Canva to support campaign execution
- Performance Tracking & Optimization
- Monitor basic campaign metrics (delivery, open rate, CTR)
- Support A/B testing (content, timing, format)
- Share quick insights to improve performance
- 3. Job Requirements
- 6–12 months experience in CRM / Marketing Ops / Growth
- Familiar with CRM tools (e.g. Braze, Insider, or similar)
- Comfortable creating simple visuals for CRM use (e.g. in-app banners, modals)
- Strong attention to detail & ability to handle repetitive tasks
- Comfortable working across multiple markets
- Passion for sports (football is a huge advantage)
- 4. Benefits
- Competitive salary based on experience + quarterly/yearly performance bonus.
- Opportunity to work with large-scale, global products and real-time data.
- Dynamic environment that encourages innovation and experimentation.
- Clear career path to CRM / User Engagement Lead.
- Salary review every 6 months; birthday bonus & project bonus.
- Work directly with the senior leadership and founding team.
- 12 annual leave days + 1 birthday leave, annual health check.
- Free access to 5-star gym, internal sports tournaments.
- Training programs, workshops, team building, annual company trip.
- Happy hour, birthday events, free snacks/coffee/tea.
- Working Hour & Location
- Working Hours: 8:30 AM – 6:00 PM (Monday to Friday)
- Location: Unity Office, Room 05.15, 628A Vo Nguyen Giap, An Khanh Ward, Thu Duc City (former District 2), Ho Chi Minh City
