Coordinator - BA

Job Description

• Fulfill tasks assigned by Digital Project Manager
• Coordinate and execute activities related to sales processes within the company's digital platforms (e.g., Salesforce CRM or other internal tools).
• Monitor system workflows to ensure timely updates, data accuracy, and compliance with internal guidelines.
• Serve as a liaison between the digitalization team and Sales, Technical, Operations, and other relevant teams to address system-related issues or requests.
• Support the implementation of new digital tools and processes, including user testing and feedback collection.
• Prepare reports, track progress of digital initiatives, and identify bottlenecks or areas for improvement.
• Provide basic training and guidance to users on system features and process updates

Handle additional assignments related to digitalization projects as directed by the Line Manager.

Qualifications

• College diploma or Bachelor's degree with a good understanding of digital tools, workflows, and data management.

• Ability to work well under pressure proficient in MS Office.

• Well-organized, attentive, positive, and adaptable to various situations.

• Strong interpersonal skills experience in coordination or project support is a plus.

• Able to work independently and collaboratively with excellent communication skills and a fast learner.

• Skilled in process analysis and recommending improvements.