Communications Manager

Manulife Vietnam is seeking a passionate and talented Communications Manager to join our Communications team. This role will primarily focus on internal communications, while also supporting external communications and event coordination. A love for writing is essential, as this role involves producing a high volume of engaging, accurate, and inspiring content for both internal and external audiences.

The ideal candidate is self-motivated, detail-oriented, fluent in both Vietnamese and English, and brings a proactive, team-player spirit. A background in journalism, corporate writing, or editorial work is a strong advantage.

Position Responsibilities:

Internal Communications (Primary Focus)

• Lead the creation of compelling and clear internal communication materials including newsletters, company announcements, leadership messages, campaign content, MFC articles, and employee engagement updates.
• Collaborate with cross-functional teams (especially HR and business units) to support internal initiatives that drive employee understanding and alignment.
• Develop and manage internal communication plans and editorial calendars.
• Monitor employee sentiment and feedback to continuously enhance internal communication strategies.

Content Creation & Editorial Work

• Write, edit, and proofread content in both English and Vietnamese across different formats: articles, scripts, video captions, Q&As, speeches, and event materials.
• Ensure tone, clarity, and alignment with brand voice and messaging.
• Collaborate with designers, videographers, and agencies to produce multimedia content.

External Communications

• Support the creation of public-facing communications such as press releases, CSR content, award submissions, and social media narratives.
• Coordinate with PR agencies and external stakeholders to manage media opportunities.
• Ensure alignment of internal and external messages to reinforce brand values.

Event & Campaign Support

• Provide communication support before, during, and after internal and external events (e.g., town halls, CSR initiatives, leadership forums).
• Assist with logistics and ensure all communication touchpoints are well-executed.

Administrative & Operational Duties

• Manage documentation, scheduling, budget tracking, vendor liaison, and meeting coordination.
• Keep accurate records of communications activities, reports, and project timelines.

Required Qualifications:

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field.
• At least 7 years of experience in internal/external communications or editorial work journalism background is a strong plus.
• Exceptional writing and editing skills in both Vietnamese and English.
• Proven ability to translate complex ideas into simple, engaging, and human-centered messages.
• Excellent organizational and project management skills.
• Proficiency in MS Office, and familiarity with platforms like SharePoint, Teams, or content management systems.
• Creative, proactive, and able to work independently in a fast-paced, evolving environment.
• A strong team-player attitude with a high level of responsibility and professionalism.
• Willingness to take on operational and administrative tasks as part of a collaborative team.

Preferred Qualifications:

• Basic photography skills and eye for visual storytelling are a strong plus.
• Working knowledge of design tools such as PowerPoint, Canva or Adobe Creative Suite is preferred.

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make th eir decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .