Business Development Manager - District 3

Your Trusted Partner in Integrated Facility Management EXERA Vietnam is an Integrated Facility Management (IFM) services provider, dedicated to creating safe, efficient and sustainable work environments for our clients.

With a strong presence since 2012 in Myanmar, we have expanded our operation to Vietnam in 2023, further solidifying our commitment to delivering exceptional IFM solution across Southeast Asia. With years of experience, we have become an indispensable contributor to the corporate sector, offering tailored solutions to meet the diverse needs of business and organization. We provide IFM services, specializing in on-site Facility Management, Office Services, Technical Services, Soft Services, and more.

We prioritize quality and professionalism. You can be confident that we use only reliable and qualified personnel for your peace of mind at managing your business and your organizations. At EXERA Vietnam, customer satisfaction is paramount. We fully train and equip our officers to present the best possible image for our customers and to enhance our own image and reputation. We are committed to delivering excellence in service, consistently exceeding expectations.

Key Areas of Responsibility:

1/ Lead Generation & Customer Acquisition:

Identify, research, and successfully close new business prospects and opportunities.

Actively seek out new sales opportunities through cold calling, networking, and social media. Continuously expand the prospect database to fuel the sales pipeline. Develop and refine scripts and strategies for successful lead generation.

Monitor and plan sales activities, regularly updating the sales pipeline accordingly.

Identify and engage with key stakeholders within target organizations, building a valuable industry network. Tailor communication strategies to effectively reach decision-makers.

Prepare and deliver tailored presentations on services as solutions.

Implement and utilize the CRM system to record all customer interactions, contact details, opportunities, and proposal data. Maintain CRM accuracy and leverage insights for decision-making and strategy adjustments.

Foster long-term relationships with clients through regular follow-ups and engagement. Understand client goals and pain points, proactively seeking feedback and providing exceptional customer service

2/ Tender Stage:

Collaborate with various group level support functions, including Human Resources, Operations, and Finance, to ensure timely, accurate, and compliant proposal submissions. Verify proposals adhere to the Company's terms and conditions and meet acceptable margin levels.

Negotiations with customers, focusing on pricing structures and contractual terms within Company's boundaries. Negotiate win-win agreements that meet both customer and company objectives.

3/ Marketing Collaboration:

Collaborate closely with the group marketing function to support the identification of potential clients. Leverage marketing insights and strategies to identify target industries, client segments, and events.

Actively participate in industry events, exhibitions, and seminars identified through marketing efforts. Represent the Company professionally and engage with potential clients and industry peers. Leverage these events as networking opportunities to expand market presence and generate leads.

The above statements are a snapshot of the duties and responsibilities of the role and are not intended to be an exhaustive list.

• Working location: District 3, HCMC