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Associate Logistic 3PLs Management - Operations, Shopee

  • Posted 4 hours ago
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Job Description

Job Description

  • Handle dispute settlement for damaged/late delivery/fake attempts and ensure the targeted recovery rate.
  • Work closely with customer support teams to address shipping-related inquiries, delivery updates, and resolve logistics-related customer issues.
  • Collaboration with shipping carriers and third-party logistics providers ensures the timely and cost-effective delivery of orders.
  • Identify opportunities for logistics process improvements to streamline operations, standardize SOPs across 3PLs, operational metric improvement, and cost reduction

Requirements

  • Bachelor's degree in Logistics, Supply Chain Management, Business, or a related field.
  • At least 1 year of working experience.
  • Strong knowledge of e-commerce logistics, shipping carriers, and fulfillment processes.
  • Strong computer skills, especially in Excel.
  • Strong communication skills in Vietnamese and English (verbal and written).
  • Critical thinking and problem-solving skills.
  • Self-starter with a strong sense of curiosity.
  • Good team player with a positive attitude and strong sense of integrity and responsibility.
  • Previous entrepreneur experience is a plus.

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About Company

Job ID: 153770769

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