Assistant Manager of Bancassurance Training

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit

FWD Vietnam was established in 2016 and is a member of FWD Group.For more information, please visit

PURPOSE:

To organize and deliver high quality training programs to the assigned groups of learners with professional standards and compliance with the company/ department's guidelines and procedures.

JOB SUMMARY

• Delivery training as assigned by the line manager.

• Ensure Training is delivered on time, with expected quality and complied with the department procedures and guidelines

• Attend TTT to improve training capability and professionalism.

• Get certified on required training program before delivery training.

• Deliver admin work related to personal training activities (Travelling, training equipment, training materials, reports etc)

KEY ACCOUNTABILITIES

• Train FWP. following training plan assigned by line manager

• Work closely on daily basis with Sales team to follow up new FWP. productivity.

• JFW with MDP. weekly

• Participate in training course design when requested

• Attend TTT for capability building and personal development

• Attend and pass certification process before deliver a training program.

• Complete training admin work required for training delivery

• Coordinate closely and conduct with sales team in events of group sales and candidates presentation.

• Do projects assigned by Head of DTD / line manager when requested.

KEY PERFORMANCE INDICATORS

Qualitative

• High Quality delivery

• Build excellent agent & become MDRT.

• Support & coordinate with AD in sales activities to achieve goals and objectives of Mrdt Develop Program ( MDP)

• Compliance with company's guidelines and policies.

Quantitative

• New Agents productivity

• Train & coaching all FWP. to early success in first 90 days, COP, Noncore workshops for MDP,

• Products and basic management courses

• Training attendance

• JFW

• Ratio of agents access into E-learning and using various E-applications

• Training evaluation from Level 1

QUALIFICATIONS / EXPERIENCE

• Minimum 3 - 4 years experience in training and managing people.

• LOMA 280 and 290

• Ability to work well with people of all levels within the organization

• High degree of professionalism and good business etiquette

• Resilience and high EQ.

KNOWLEDGE & TECHNICAL SKILLS

• People Skills

• Training skills

• Deep insights into life insurance industry (products and insurance knowledge)

• Tech savvy

• Good oral and written communicationSkills (Both English and Vnese