Account Manager, Health & Benefits

WTW

4-6 Years

Vietnam, Ho Chi Minh

Posted a day ago
Be among the first 10 applicants

Job Description

Description

The Role

Be responsible for day-to-day client interaction and follow up to support the client relationship and ensure a smooth client journey during and beyond the placement cycle, including but not limit to designing/obtaining of quotations, explaining insurance terms/conditions, making quotations comparison and giving recommendation to clients
Provide the highest level of customer service to existing and new clients with local and international medical plan, maintaining profitable revenue to achieve renewal target
Work closely with Team Leader to resolve issues specific to the area of focus and identify opportunities for increasing the value of the service to the client(s)
Follow strictly the broking process as guided in the WTW Broking Manual (PFC online)
Manage the preparation of bids and tenders
Proactively participate in complex claim handling cases
Promote the cross-selling and/or up-selling with every renewal client
Other tasks assigned by the Company

Qualifications

The Requirements

University degree
Computer Literate, MS-Word, Excel, Power Point
At least 04 years experience in insurance industry (with broker or insurer)
In depth understanding of insurance concepts and consulting processing
High integrity, Initiative and critical sense ownership
Proactive, long-term commitment
Good communication and problem-solving skills
Good client-oriented, innovative and critical sense
Excellent presentation and negotiation skills
Strong customer management and selling skills
Be able to work under high pressure
Fluent in English and Vietnamese

An equal employer

More Info

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About Company

WTW

Job ID: 152149571

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Last Updated: 11-08-2026 06:21:11 AM

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