Account Executive

At Tag, we bring big ideas to life. As a leading creative production and sourcing partner, we work with some of the world's biggest brands and agencies, delivering content at scale to create campaigns that are more impactful, more effective and more efficient.

We believe that the combination of different ideas, experience, backgrounds and skillsets create a great place to work, and we are committed to promoting an inclusive, equitable and diverse culture where each employee feels supported and empowered.

Job Summary

The Account Executive Client Service is a key player in managing client relationships and ensuring seamless execution of Point-of-Sale Materials (POSM) projects. This role bridges the gap between clients and internal teams to deliver high-quality marketing and visibility solutions.

The ideal candidate will have a background in account management, and project execution with a fair understanding of branding, and retail activation.

Position Responsibilities

Client Management

• Serve as the main point of contact for client, ensuring high levels of satisfaction and engagement.
• Understand client business objectives and provide proactive recommendations to enhance their POSM strategies.
• Ensure all deliverables align with client expectations, brand guidelines, and quality standards.
• Maintain effective communication with internal teams, ensuring alignment and smooth project execution.

Project Execution

• Manage end-to-end project execution, from briefing to delivery and installation of POSM materials.
• Work closely with the creative, sourcing, and operation teams to ensure accurate execution.
• Oversee vendor selection, briefing, pricing negotiations, and awarding of projects.
• Ensure timely delivery by tracking project progress and resolving any roadblocks.
• Leverage technical knowledge to advise clients on the best materials and production methods.

Compliance and Finance

• Prepare and validate accurate quotations before submission to clients.
• Drive cost optimization by ensuring compliance with each category's KPI and exploring cost-saving opportunities.
• Ensure financial accuracy by managing invoices, collections, and reconciliation processes.
• Leverage the RACI model to ensure clear accountability and responsibility across all stages of the project lifecycle.

Continuous Improvement and Market Insights

• Monitor industry trends, innovations, and best practices to provide strategic insights to clients.
• Regularly review project outcomes to optimize processes and enhance service delivery.
• Identify and implement improvements in workflow efficiency and sourcing strategies.

Required Knowledge & Skills

Professional

• 2+ years of experience in account management, client service, or a related role.
• Knowledge of POSM production and procurement processes, including materials such as paper, wood, acrylic, and metal.
• Familiarity with brand and retail operations, ensuring deliverables meet client standards.
• Proven ability to manage multi-stakeholder projects with tight deadlines.

Skills

• Strong project management and coordination skills.
• Ability to negotiate with vendors and clients effectively.
• Financial acumen to manage budgets, pricing models, and cost tracking.
• Proficiency in English (both written and spoken) is mandatory.

We offer competitive remuneration package and fringe benefits to the successful candidate. In addition, you will have an opportunity to work in a reputable company with excellent career exposure.

Interested parties please send us your full resume with expected salary and availability by clicking Easy Apply

As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

Don't let self-doubt get in the way of what could be a great opportunity. We know from research that while men tend to apply to jobs when they meet around 60% of the criteria, women and people from diverse backgrounds may not put themselves forward unless they check every box.

If you think this role could be a great fit for you, please do get in touch even if you don't meet every single requirement. Let's have a chat and see if this could be the right role for you.

(All information provided will be treated in strict confidence and used solely for recruitment purpose).