Workforce Planning & Strategy Manager - SPX Express

Shopee

Ho Chi Minh, Vietnam

5-7 Years

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Posted 5 months ago
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Job Description

Job Description:

Strategic Vendor Management: Oversee vendor performance (KPI, SLA) and co-develop sourcing and retention solutions for blue-collar labor.
Workforce Planning: Translate business goals into optimized workforce structures, including headcount planning and supervisor/blue collar worker ratios. Review and validate staffing requests monthly.
Daily & Weekly Monitoring: Allocate OT budgets and validate daily labor plans to ensure SLA and productivity targets are met.
Labor Budgeting: Drive labor cost forecasting and monitor direct labor cost (CPO) to ensure alignment with financial plans. Highlight gaps and provide corrective actions.
Project Management (PMO): Lead continuous improvement initiatives in workforce management, including process optimization and productivity enhancements.
Other tasks assigned by the Company from time to time

Requirements:

Bachelor's degree in Business, Operations, or a related field.
Min 5+ years experience in workforce planning, vendor management, or operations strategy.
Strong analytical, problem-solving, and stakeholder management skills.
Strong communication and leadership skills.
Experience in managing blue-collar labor planning is a plus.
Proficiency in Excel, Google Sheets familiarity with labor cost modeling.

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 124716247

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