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Shopee

Workforce Operations Budgeting - Operations, Shopee

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Job Description

Job Description:

1. Labor Cost Planning (Monthly & Quarterly):

  • Collaborate with Workforce Planning and Operations teams to translate headcount plans into accurate labor cost budgets.
  • Develop monthly and quarterly labor cost plans across sites and cost centers, covering full-time employees and outsourced labor.
  • Build and maintain labor cost models, incorporating key cost drivers such as manpower mix, overtime usage, and vendor rates.
  • Partner with Finance Business Partner and Operations stakeholders to align on budgeting assumptions and ensure data consistency.

2. Labor Cost Forecasting:

  • Prepare monthly and quarterly labor cost forecasts for Operations.
  • Analyze variance between Budget, Forecast, and Actuals, identifying key drivers of deviations.
  • Run scenario simulations (e.g., hiring delays, attrition impact, outsourcing mix changes) to assess financial impact.
  • Provide forward-looking cost visibility to support operational planning decisions.

3. Budget Monitoring & Cost Control (Weekly/ Daily):

  • Track daily and weekly actual labor costs against approved budgets across operational sites.
  • Monitor key cost metrics (e.g., overtime usage, labor productivity impact, outsourcing ratio).
  • Identify cost deviations or inefficiencies early and collaborate with Operations to address root causes.
  • Escalate budget risks with data-backed analysis and recommendations.

4. Reporting & Insights:

  • Prepare regular labor cost dashboards and management reports.
  • Provide analytical insights on cost drivers and workforce structure efficiency.

Requirements:

  • Bachelor's degree in Finance, Business, Economics, or related fields.
  • Minimum 3-5 years of experience in budgeting, FP&A, workforce planning, or cost control.
  • Strong analytical and numerical skills advanced proficiency in Excel/Google Sheets (BI tools are a plus).
  • Experience working with operational or high-volume labor environments is preferred.
  • Strong attention to detail and ability to manage large datasets.
  • Effective communication and cross-functional collaboration skills.

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 143984255

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