VIP Program Growth & PMO

Shopee

Vietnam

2-4 Years

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Job Description

Job Description:

Design and evolve VIP packages and benefit offerings to stay competitive, compelling, and commercially sustainable
Research subscriber behaviour to inform benefit design, packaging decisions, and programme improvements
Plan, execute, and analyse VIP-exclusive benefits from briefing to post-implementation review - driving continuous improvement
Own cross-functional project management across marketing, product, ops, and CS to keep initiatives on track
Explore external partnerships to continuously enhance the VIP benefit ecosystem
Turn performance data and user insights into strategic recommendations that shape the VIP roadmap

Requirements:

2-4 years in project management, product marketing, partnerships, or a related field
Ability to think strategically about product and user experience while staying hands-on with execution
Strong project management skills comfortable owning multiple workstreams simultaneously
Data-informed mindset - able to connect user insights and performance metrics to programme strategy
Excellent communicator and collaborator across functions
E-commerce or loyalty/subscription programme experience is a plus
SA level: able to lead workstreams independently, drive strategic decisions, and mentor juniors

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 149369677

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Last Updated: 22-06-2026 10:30:35 AM

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